Ratings based on 961 Verified Reviews

4.3 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Absolutely love this place. No complaints at all
Comment from Hotel Management
29 Apr 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Pamela,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Fantastic property if you want a nice beach (although there was a lot rubbish at the waters edge) friendly staff and great amenities in a nice quiet environment, and only a short taxi ride to hustle and bustle.
Comment from Hotel Management
26 Apr 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Carmeila,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager
3 out of 5
by A verified traveler

Posted 19 Apr 2024
Rooms were not in good conditions. Specially bathroom. Very congested. Lobby had so many ants and inside the room. We also noticed, if you book directly through Ayodya Resort website, you get a better room and AC lifts. If you book through Agents website for example Expedia. You will get a room in not well established area. Lifts would be without AC and most of time won't work. Same menu in Buffet every day...Not happy
Comment from Hotel Management
22 Apr 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Divyansh,I would like to express my sincere apologies for the shortcomings you experienced during your recent stay at Ayodya Resort Bali. Your feedback is incredibly valuable to us, and I appreciate you taking the time to share your concerns with us.I'm truly sorry to hear that the condition of your room, particularly the bathroom, did not meet your expectations. Maintaining the highest standards of cleanliness and comfort in our accommodations is paramount to us, and it's disappointing to learn that we fell short in this regard. Rest assured, I have personally addressed this matter with our housekeeping team to ensure that the issues you encountered are promptly rectified.Additionally, I apologize for the presence of ants in the lobby and inside your room. We understand the importance of pest control and cleanliness in maintaining a pleasant environment for our guests, and I assure you that we are taking immediate steps to address this issue and prevent any recurrence.Regarding your observation about room allocation based on booking channels, I want to assure you that it is never our intention to differentiate between guests based on how they book their stay. We strive to provide a consistent and exceptional experience for all our guests, regardless of the booking method. Your feedback regarding this matter is deeply concerning, and I will personally investigate this to ensure that our room allocation processes are fair and transparent for all guests.I understand your disappointment with the buffet menu repetition, and I apologize for any inconvenience this may have caused. Your feedback has been shared with our culinary team, and we will work on diversifying our menu offerings to provide a more enjoyable dining experience for our guests.Once again, please accept my sincerest apologies for the issues you encountered during your stay. We value your feedback, and we are committed to making the necessary improvements to enhance the overall guest experience at Ayodya Resort Bali. If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to reach out to me directly.Thank you for bringing these matters to our attention, and I hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,Vineet MahajanGeneral Manager
5 out of 5
by A verified traveler

Posted 25 Mar 2024
The hotel is very large and in a great spot for what we needed away from the hussle of busier areas like Legion & Kuta. The Nusa Dua area is so clean, people are not pushy and amazing beach. The gardens are relaxing with cheeky squirrels and monitors. The only negative was the main pool bar was very slow or forgot our orders. Was also hard to get their attention as didn't wander to see if anyone wanted a drink. The hotel room was a little outdated with some peeling paint,rust etc but still a lovely room. Will visit again.
Comment from Hotel Management
26 Mar 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Caryn,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the spaciousness of our hotel and its peaceful location in Nusa Dua. It's wonderful that you found the area clean and the beach beautiful, providing a relaxing atmosphere for your stay.We appreciate your feedback regarding the service at the main pool bar. Please accept our apologies for any inconvenience caused by the slow service and difficulty in getting the attention of the staff. Your comments will be shared with our team for improvement, as we strive to provide prompt and attentive service to all our guests.We also appreciate your feedback about the condition of the hotel room. Rest assured that we are continuously working to maintain and improve the quality of our accommodations to ensure a comfortable stay for our guests.We're glad to hear that despite these issues, you still had a lovely time and are willing to visit us again. We look forward to welcoming you back and providing you with an even better experience on your next visit.Warm regards,Vineet MahajanGeneral Manager
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Certainly the service and cleanliness of the property. Definitely stay there at the Palace again
Comment from Hotel Management
25 Mar 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Lynette,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager
5 out of 5
by A verified traveler from lakes entrance

Posted 23 Mar 2024
We love the location,the buildings,facilities and especially the staff
Comment from Hotel Management
25 Mar 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Darren,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager
5 out of 5
by A verified traveler

Posted 8 Mar 2024
A perfect place if you want a Bali vibe mixed with luxury and not the modern look and feel. Well visit again.
Comment from Hotel Management
10 Mar 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Pranay,On behalf of our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We are excited to inform you that our new Kids Water Play Area, featuring water slides and a Splash Pad, is now open for enjoyment. Families with children are invited to make use of this exciting addition by the main pool of the resort.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager
3 out of 5
by A verified traveler

Posted 7 Mar 2024
Old, dirty There are a lot of mosquitos in room
Comment from Hotel Management
8 Mar 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Quoc,On behalf of our entire resort team, I want to express our sincere gratitude for choosing to stay with us.Guest input is of utmost importance to us, and we approach it with great seriousness. Being on the tropical Island of Bali, mosquitoes and flies are common here, but we have a dedicated pest control team and scheduled fogging of all areas in and around the resort to ensure that there is no breeding on the premises. Additional mosquito coils, electric repellents, sprays, etc., are also available at the resort upon request. We wish you had contacted the team during your stay, and we would have asked our pest control team to take immediate action, especially for your room.We are genuinely sorry to hear that Bali and our resort did not meet your expectations. It is disheartening for us, and I sincerely hope to have the opportunity to welcome you back to this enchanting island for a truly memorable stay on the "Island of the Gods."Best regards,Vineet Mahajan General Manager
3 out of 5
by A verified traveler

Posted 29 Feb 2024
Comment from Hotel Management
2 Mar 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Lucio,On behalf of our entire team, thank you for your recent stay at our resort.We are sorry to hear that some aspects of your experience at our resort did not meet your expectations. I cannot turn back the clock and change your experience. For this, I sincerely apologize.We are truly saddened to read that Bali and our resort did not meet your expectations. We sincerely hope to welcome you back one day to this magical island for a memorable stay on the "Island of the Gods."Best regards,Vineet Mahajan General Manager
4 out of 5
by A verified traveler

Posted 18 Feb 2024
It was too quiet for my liking. Needs more light and music. No night or evening activities or events.
Comment from Hotel Management
19 Feb 2024 by Vineet Mahajan (General Manager), Hotel Management
Dear Ricardo,Thank you for sharing your feedback with us. We appreciate your insights into your experience, and we're sorry to hear that you found the atmosphere too quiet for your liking during your stay. Providing a comfortable and enjoyable environment for all our guests is important to us, and we regret that we fell short of meeting your expectations in this regard.We will certainly take your suggestions regarding adding more light and music into consideration. Your feedback helps us identify areas where we can improve, and we will work towards enhancing the ambiance of our resort to better suit the preferences of our guests.While we do offer a host of cultural activities and performances on a daily basis at Bale Banjar and Balinese Dance and Dinner on every Wednesday and Saturday at Balinese Theatre within the resort, we do understand that its not what you are looking for. I truly value and always appreciate all our guest’s feedback as an opportunity to potentially further elevate our offerings and services and our guests future stay experiences and rest also assured that your personal preferences had been duly noted so that to better anticipate your needs and requirements and on behalf of the entire team, I look forward to be welcoming you back for another holidays stay on “Island of the Gods”.Warm regards,Vineet MahajanGeneral Manager