Ratings based on 921 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Only breakfast was good. Facility was the worst.
Comment from Hotel Management
30 Apr 2024 by Anja Rupp - Front Office, Hotel Management
Dear Yoshinori,thank you very much for being our guest in our Leonardo Hotel Nuremberg and for taking the time to give us feedback. It is very pleasing that you liked our rich breakfast. It is always a pleasure for us to send our guests well strengthened into the day.We're sorry to hear that the hotel was less than ideal for you. Our goal is to ensure a peaceful and enjoyable stay for every guest and it's unfortunate that the noise from the surrounding area disturbed your stay. While we have limited control over the external environment, we value your comments as they help us to understand all aspects of our guest's experience.Best regards
by A verified traveler
Posted 26 Feb 2024
What we really loved was the breakfast!
Comment from Hotel Management
27 Feb 2024 by Anja Rupp / Front Office, Hotel Management
Dear Sarah,thank you very much for being our guest in our Leonardo Hotel Nuremberg and for taking the time to give us feedback. It is very pleasing that you liked our rich breakfast. It is always a pleasure for us to send our guests well strengthened into the day. Feel free to visit us again during your next stay in Nuremberg, we look forward to seeing you. Best regards
by A verified traveler
Great location, clean and friendly staff
Posted 23 Dec 2023 on HotelsArrived at the hotel around Midnight, pleasant greeting and given room info quickly.
On the notes I requested a travel cot which was not provided, receptionist couldn’t do anything until the morning so headed to our room and unpacked. After unpacking we had a call from reception offering us a different room as it was a king bed so there was more room for the 3 of us. When we went to this room there was also a travel cot. Not sure if we were given wrong room initially or just pot luck there was a cot in this one. Both rooms were clean, and the second room was so spacious, our little one loved being able to crawl around the room.
Initially thought the location was a little far away, but the old town was a 10 minute walk, and closest underground station a mere 5 minutes, and tram was even closer. So it turned out the location was great for us.
Comment from Hotel Management
2 Jan 2024 by Anja Rupp / Front Office, Hotel Management
Dear Nathan,thank you for choosing Leonardo Hotels for your vacation in Nürnberg and taking the time to give us a positive review.We are very happy that you enjoyed your stay in our house. It is always a pleasure for us to inspire our guests with small attentions. Of course, we will share your impressions with our colleagues, because this is the best praise we can receive from our guests.We hope to welcome you back soon.Kind regards
by A verified traveler
Posted 4 Dec 2023 on Hotels
Happily would stay here again. Very friendly staff and clean room with comfy warm beds. Only downside two single beds in a double room
Comment from Hotel Management
5 Dec 2023 by S. Angeloudi, Hotel Management
Dear Tayla,thank you very much for your stay in our Leonardo Hotel Nürnberg and for your kindly score. We are very pleased that you enjoyed your stay in our house to the full. It is always a pleasure for us to inspire our guests with little attentions. Of course, we will also share your impressions with our colleagues, because this is the best praise we can get from our guests. My team and I look forward to welcoming you again in the future. Best regards, Serdar Angeloudi -Front Office Manager-
by A verified traveler
Posted 3 Dec 2023
Everything was good(personal, breakfast, bathroom, room) but their beds and pillows were not comfortable.
Comment from Hotel Management
5 Dec 2023 by S. Angeloudi, Hotel Management
Dear Mustafa,thank you very much for your stay in our Leonardo Hotel Nürnberg and for your kindly score. We are very pleased that you enjoyed your stay in our house to the full. It is always a pleasure for us to inspire our guests with little attentions. Of course, we will also share your impressions with our colleagues, because this is the best praise we can get from our guests. My team and I look forward to welcoming you again in the future. Best regards, Serdar Angeloudi -Front Office Manager-
by A verified traveler
Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
26 Sep 2023 by Serdar Angeloudi -Front Office Manager-, Hotel Management
Dear Stuart,thank you very much for your stay in our Leonardo Hotel Nürnberg and for your kindly score. We are very pleased that you enjoyed your stay in our house to the full. It is always a pleasure for us to inspire our guests with little attentions. Of course, we will also share your impressions with our colleagues, because this is the best praise we can get from our guests. My team and I look forward to welcoming you again in the future. Best regards, Serdar Angeloudi -Front Office Manager-
by A verified traveler
Posted 3 Sep 2023
I was offered an upgrade for accommodation however firstly it gave me a price which 10 min later it was higher without any reason.
Does the hotel have set prices or does it choose the price how they like?
Comment from Hotel Management
6 Sep 2023 by Serdar Angeloudi -Front Office Manager-, Hotel Management
Dear guest,thank you very much for choosing our Leonardo Hotel for your trip to Nuremberg and for taking the time to rate your points. Unfortunately, this time we were unable to fully convince you of the Leonardo Hotels concept. Please be assured that we will discuss your review internally. We are always trying our best to improve our services for our guests. We hope you had a pleasant stay with us and we would be very happy to be your host in Nuremberg again in the future. Best regards, Serdar Angeloudi -Front Office Manager-
by A verified traveler
Posted 22 May 2023 on Hotels
I have stayed only a day here with my family and all was perfect.
Comment from Hotel Management
26 May 2023 by Serdar Angeloudi -Front Office Manager-, Hotel Management
Dear Huseyn,thank you very much for your stay in our Leonardo Hotel Nürnberg and for your kindly score. We are very pleased that you enjoyed your stay in our house to the full. It is always a pleasure for us to inspire our guests with little attentions. Of course, we will also share your impressions with our colleagues, because this is the best praise we can get from our guests. My team and I look forward to welcoming you again in the future. Best regards, Serdar Angeloudi -Front Office Manager-
by A verified traveler
Posted 22 May 2023
Comment from Hotel Management
17 Jun 2023 by Serdar Angeloudi -Front Office Manager-, Hotel Management
Dear John,thank you very much for choosing our Leonardo Hotel for your trip to Nuremberg and for taking the time to rate your points. We hope you had a pleasant stay with us and we would be very happy to be your host in Nuremberg again in the future. Best regards, Serdar Angeloudi -Front Office Manager-
by A verified traveler
Posted 17 May 2023 on Ebookers
Comment from Hotel Management
17 Jun 2023 by Serdar Angeloudi -Front Office Manager-, Hotel Management
Dear guest,thank you very much for choosing our Leonardo Hotel for your trip to Nuremberg and for taking the time to rate your points. We hope you had a pleasant stay with us and we would be very happy to be your host in Nuremberg again in the future. Best regards, Serdar Angeloudi -Front Office Manager-
