Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Close to central station
by A verified traveler
Posted 17 May 2024
Perfect location next to the central train station. Easy walk to the old town.
by A verified traveler
Posted 3 Mar 2024
The hotel was clean and close to the central train station which was great for transportation. Staff were friendly and breakfast was good.
The downside was the bed was hard and the pillows were a bit to flat for my liking but overall everything was great.
Comment from Hotel Management
31 Mar 2024 by Christopher Neuner, General Manager, Hotel Management
Dear Genniffer,we are pleased to hear that you appreciate our location and the friendliness of our staff. It is our goal to ensure that every guest has a pleasant stay. We take note of your comments regarding the beds and pillows and appreciate your feedback as it helps us to continuously improve. We are pleased to hear that despite these points you had an overall great stay with us.We look forward to welcoming you back to the IntercityHotel Nuremberg soon.With kind regardsIntercityHotel Nuremberg
by A verified traveler from Tsuen Wan
Posted 3 Mar 2024
Expensive during exhibition period
Comment from Hotel Management
31 Mar 2024 by Christopher Neuner, General Manager, Hotel Management
Dear Mr. Siu Pang,i am sorry to hear that you found your stay during the exhibition period expensive. It is our endeavor to always offer our guests good value for money, although there may be increased demand during exhibition periods. We hope that you nevertheless had a pleasant time with us at the IntercityHotel Nürnberg and that we can welcome you again soon as our guest.Yours sincerelyIntercityHotel Nuremberg
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Christopher Neuner, General Manager, Hotel Management
Dear Samantha,we are very pleased to hear that you had an excellent experience with us at the IntercityHotel Nuremberg. Your satisfaction is our highest priority. We look forward to welcoming you again in the near future.With kind regards,IntercityHotel NurembergChristopher NeunerGeneral Manager
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
19 Feb 2024 by Christopher Neuner, General Manager, Hotel Management
Liebe Emily,es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Bei IntercityHotel Nürnberg streben wir stets danach, unseren Gästen ein angenehmes Erlebnis zu bieten. Es ist bedauerlich, dass wir in diesem Fall nicht Ihren Erwartungen gerecht wurden. Wir hoffen, Sie geben uns in der Zukunft eine weitere Chance, um zu zeigen, dass wir in der Lage sind, ein hervorragendes Hotelerlebnis zu bieten.Mit freundlichen GrüßenIntercityHotel Nürnberg
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
19 Feb 2024 by Christopher Neuner, General Manager, Hotel Management
Dear Ozgu,we are very pleased that you had an excellent stay with us at the IntercityHotel Nuremberg. Your positive feedback is a great reward for our dedicated team who always strive to offer our guests a pleasant and memorable stay. We hope to welcome you back soon and send you our best wishes. With kind regardsIntercityHotel Nuremberg
by A verified traveler
Overall ok
Posted 28 Dec 2023 on HotelsThe hotel rooms are a little aged, but the location is very convenient.
Comment from Hotel Management
19 Feb 2024 by Christopher Neuner, General Manager, Hotel Management
Dear Donald,we are very pleased that you enjoyed your stay at our hotel and appreciated the proximity to the train station and the cleanliness of our facilities. It is always a pleasure to hear that our team was helpful and accommodating. We hope to welcome you back soon.Yours sincerelyIntercityHotel Nuremberg
by A verified traveler
Very good and convenient to rail station
Posted 27 Dec 2023 on HotelsVery close to rail station, easy walk. Clean and tidy. Helpful staff
Comment from Hotel Management
19 Feb 2024 by Christopher Neuner, General Manager, Hotel Management
Dear Donald,we are very pleased that you enjoyed your stay at our hotel and appreciated the proximity to the train station and the cleanliness of our facilities. It is always a pleasure to hear that our team was helpful and accommodating. We hope to welcome you back soon.Yours sincerelyIntercityHotel Nuremberg
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
19 Feb 2024 by Christopher Neuner, General Manager, Hotel Management
Dear Lai,we are sorry to hear that your stay with us did not meet your expectations. At IntercityHotel Nuremberg we always strive to provide our guests with a pleasant experience. Your feedback is very valuable to us and we assure you that we are continuously working to improve our service.Yours sincerelyIntercityHotel Nuremberg
