Ratings based on 186 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Burnaby
Posted 20 Oct 2023
by A verified traveler
top
Posted 26 Sep 2023 on Hotelsby A verified traveler
Posted 21 Sep 2023 on Hotels
by A verified traveler
Posted 27 Aug 2023
Bed extremely uncomfortable, pillows and duvets flat. Standard rooms are smelly and dark, very dingy. Upgraded (so we thought) after seeing first room to the loft room. Room renovated, but not the bathroom nor the beds/ bedding. False advertising. Drain in shower didn’t drain and shower small. Rooms are hot and noisy outside so having window open isn’t great at night. Way overpriced and overall very dissatisfied with my stay. Would prefer a discount for my stay or at least to receive a free upgrade.
by A verified traveler
Bed after hours check in
Posted 26 Feb 2023 on HotelsI checked in after 10 PM and had to call the emergency number as I did not receive after hours check-in instructions as was promised; they arrived at 2:38 AM at night. It was a hassle to check in. The room was great but the bathroom was disappointing: water running from the shower house and a continuous noise from the drainage system.
by A verified traveler
Posted 29 Oct 2022 on Hotels
by A verified traveler
Terrible
Posted 1 Jul 2022 on HotelsIt started by arriving and no one spoke English. Then our room, dark and dirty! They advertised stating no ac. Well, thats so true! The rooms were 98 degrees!!! We asked for a fan. The answer was no!! 10 minutes after checking in we were checking out!!! Did they offer a refund? Absolutely not, they did not even say sorry! I seriously would not put my dog there overnight. It deserves more than what they offer!! Stay away. Far away. Run!!!!!!
by A verified traveler
Posted 21 Dec 2021 on Hotels
by A verified traveler
Posted 16 Mar 2021 on Hotels
by A verified traveler
Posted 28 Aug 2020 on Hotels
