Ratings based on 153 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Beautiful resort and amazing people/service
by A verified traveler
Posted 9 Jun 2024
Todo, todo estuvo padrisimo
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 16 Apr 2024
An honest review from someone who doesn't usually go to All-Inclusive. We spent over Easter with three kids (7,5,4) and had a blast. The water slides were a huge hit; the beach was very nice, and kids played in the waves and boogie-boarded. The pools were also very nice, and you had choices between the "louder pool" and the calmer one. There were other activities for the kids to do throughout the day, which was nice. The staff was great; I only had positive experiences with all of them. The room was good and did the job. The food was iffy at times. Breakfast was OK with all the staples. The lunch at Labamba was burgers and hotdogs. It was not ideal for parents, but the kids liked it. We were lucky to have dinner most nights at the Ala-cart restaurants, which were perfect. We didn't have food for two nights, and it was not good. There was nothing for kids to eat at seafood night, and sometimes, the food was not edible. We knew this going in. The drinks were great as well, and there was a good selection. Overall, this place is excellent for the price; kids had so much fun, as did adults. If you don't get reservations at the restaurants, consider a short cab to many restaurants around.
by A verified traveler from Oakville
Posted 4 Apr 2024
This is a good family resort, great beach, nice pools, family friendly activities, and nice rooms. Our ocean facing suite was huge and well appointed. Comfortable beds and big bathroom. Great for spending family away from the pools. Booking system for sit down restaurants was archaic. Reservations began at 8 pm and were done in 3 day blocks. Long wait to reserve. Video notice boards would be useful to update activities and locations. Food is OK. Good variety, items for kids.
by A verified traveler
Posted 30 Mar 2024
Family friendly
by A verified traveler
Posted 7 Mar 2024
Avoid Marival Emotions if you are not a member and if you don’t intend to sit through the 90min “vacation club” presentation.
Only feasible option for dining is the buffet. If you expect to book a table at any of the “a la carte” restaurants you need to get in the queue at 8am on Sunday morning and make all your reservations for the week.
If you arrive on a Wednesday like we did, you’ll discover that literally *NONE* of the restaurants have any availability for the remainder of the week.
It’s ridiculous. Spend your money elsewhere if you aren’t a member.
Also - broken electric sockets, front door to apartment is damaged, trash from previous occupant left in room… I could go on.
They said it’s their 35th anniversary. I wonder if they’ve made any repairs since 1989…
by A verified traveler
Posted 27 Jan 2024
Great atmosphere and plenty of fun activities to keep entertained. Great place for kids, we brought our 17,15, and 8 year old there and everyone had fun. With the beach, pools, to the adult night club it's fun for all ages. Only negative is the restaurants fill up fast so its hard to get in, and the normal buffet isn't the best food.
by A verified traveler
Posted 25 Jan 2024
The property was very clean and well maintained. The staff were very pleasant and eager to please. Food was very good.
