Ratings based on 2,384 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
We visited Sunday to Thursday and everything was great. Friendly staff and gorgeous hotel, very clean too. It was our BD and Anniversary and the hotel left us some goodies to the room with a nice note. That was special.
by A verified traveler
Posted 23 May 2024
Nice stay, safe and excellent for relaxing. Staff and service is very good. Nice location and nobody disturbs you while late night walks at the beach and pool area.
Nearby Vallarta adventure is worth trying. We really enjoyed the dolphin swim.
by A verified traveler
Posted 22 May 2024
Outstanding property, RIU costumers for life, plenty of food choices,plenty of restaurants inside the property, 3 pools, night shows,staff is super friendly.
by A verified traveler
Posted 22 May 2024
Good service
by A verified traveler
Posted 22 May 2024
My first time in Puerto Vallarta and this one did not disappoint! So many food options at the restaurants. Only thing that was a little sad was the room service options. Wasn’t very much but my best friend and I had such a blast! We cannot wait to come back or even visit some of Riu’s other locations. ☺️♥️
by A verified traveler
Posted 22 May 2024
I would recommend this resort, food was great! Never had to wait to get into one of the restaurants
The age group varied from people in their 20’s to people in their 80’s. A great mix
by A verified traveler
Posted 22 May 2024
Proper Vacation
by A verified traveler
Posted 22 May 2024
Very good food with a variety of options. Good drinks and the housekeeping staff is amazing, but food service could have been better. It was as if they would only pay attention to your table once or twice during your dining experience but overall it was a great experience and I would definitely recommend !
by A verified traveler
Posted 21 May 2024
Todo excelente 💯
by A verified traveler
Posted 21 May 2024
I like all Riu Palaces
