Ratings based on 35 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Eagle Mountain
Posted 20 May 2024
THE GOOD:
1. Hands down, the hotel staff were the best part of our stay. Friendly, efficient, and very accommodating. I can't say enough good things about them.
2. Overall, the hotel was in good condition. The common areas, in particular, were clean and inviting.
3. The AC works! The last hotel we stayed at in Chimbote didn't have AC, so we were VERY grateful to have it on this visit.
THE BAD/UGLY:
1. The toilet was on a small platform, so using it was very awkward.
2. The tiles in the shower were very slippery, and there wasn't a rubber mat on the floor to prevent slipping. That's a major hazard and one I hope they address.
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 25 Nov 2023
This property are amazing and the personnel are wonderful,Thanks for give us a magnificent time!!!
by A verified traveler from Tucson
Posted 5 Nov 2023
The condition of the property was nothing like the listing. Everything was dated.
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
12 Sep 2023 by Graciela Delgado G., Hotel Management
Gracias por el tiempo que te has tomado para dejarnos tu puntuación, saber la percepción que tienes de nuestro servicio es muy importante para nosotros.Lamento sinceramente que no hayamos cumplido con tus expectativas, para todo el equipo ha sido una alegría poder atenderte.Gracias por tu gentil preferencia.Saludos cordiales,Graciela Delgado
by A verified traveler from Dhahran
Posted 4 Sep 2023
Good place to stay
Comment from Hotel Management
12 Sep 2023 by Graciela Delgado G., Hotel Management
Te agradezco el tiempo que te has tomado para brindarnos tu puntaje, nos alegra a todo el equipo saber que has disfrutado de tu estadía con nosotros, nos motiva a seguir esforzándonos para entregarles el mejor servicio.Para todo el equipo de Maresta Hotel Hotel Asociado Chimbote ha sido un placer poder atenderte, te esperamos en una pronta oportunidad.Saludos cordiales,Graciela Delgado
by A verified traveler
Posted 24 Jun 2023 on Hotels
by A verified traveler
Posted 20 May 2023
Staff is very friendly and breakfast was delicious
by A verified traveler
Posted 26 Dec 2022
Pool wasn’t presentable. Air conditioning wasn’t the best.
Comment from Hotel Management
28 Dec 2022 by Graciela Delgado G., Hotel Management
Hola Joshua:Gracias por el tiempo que te has tomado para dejarnos tu puntuación, saber la percepción que tienes de nuestro servicio es muy importante para nosotros.Lamento sinceramente que no hayamos cumplido con tus expectativas, para todo el equipo ha sido una alegría poder atenderte.Gracias por tu gentil preferencia.Saludos cordiales,Graciela Delgado
by A verified traveler
Posted 7 Dec 2022 on Hotels
Comment from Hotel Management
12 Dec 2022 by Graciela Delgado G., Hotel Management
Hola Marianella:Te agradezco el tiempo que te has tomado para brindarnos tu puntaje, nos alegra a todo el equipo saber que has disfrutado de tu estadía con nosotros, nos motiva a seguir esforzándonos para entregarles el mejor servicio.Para todo el equipo de Maresta Hotel Hotel Asociado Chimbote ha sido un placer poder atenderte, te esperamos en una pronta oportunidad.Saludos cordiales,Graciela Delgado
