Ratings based on 8 Verified Reviews

3.1 out of 5
100% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 4 Jan 2024 on Orbitz
Missing services, no hot water, no dining nearby. Out dated.
4 out of 5
by A verified traveler

Posted 18 Jul 2023
The staff of the hotel was friendly, and all time they are available to assist you. Just only routes outside of the hotel should be repaired.
1 out of 5
by A verified traveler

A customer review

Posted 13 Oct 2022 on Hotels
I was expecting excellent service because I knew the Hotel was founded in the 50s by Austrian entrepreneurs that came to Peru to start a good Hotel in the Andeans. However, my wife and I were very disappointed by the lack of Internet and other services, like Taxi or tour information. The Internet was down during the night, and they were extremely slow to return the service. The very disappointing fact was the additional $10/day they charged at the end. Thus, in addition to Hotels.com chargers, there were hidden fees that I had never encountered in any other country. I indicate that I always travel with a USA passport and use this to check-in.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2021 on Hotels
4 out of 5
by A verified traveler

Posted 2 Mar 2024
Hotel paisajistico, linda vista, cocina agradable, habitacion confortable, solo debe mejorar la atencion nocturna
2 out of 5
by A verified traveler

comentarios

Posted 27 Feb 2020 on Hotels
La limpieza del lugar deficiente y la ubicación no concuerda con la indicado en la aplicación.
Comment from Hotel Management
27 Feb 2020 by Marissa Ramírez, Hotel Management
Estimado Rolando, muchas gracias por trasladarnos su experiencia con nosotros. Nos preocupa mucho su comentario y lamentamos su percepción con respecto al servicio que indica, ya que para nosotros es muy importante cumplir con los más altos estándares de calidad en todos nuestros servicios. Atentos saludos
4 out of 5
by A verified traveler

Buen lugar, volveré

Posted 20 Dec 2019 on Hotels
Muy bien
Comment from Hotel Management
24 Dec 2019 by Marissa Ramirez, Hotel Management
Estimado Enrique: Muchas gracias por su excelente comentario. Lo esperamos pronto!! Cordialmente
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