Lindner Nürburgring Congress Hotel Reviews

Dear Charisse,Thank you for taking the time to leave us a review.We are very sorry that you did not feel comfortable during your stay.It is normal for our colleagues to ask guests which hotel you belong to and also to ask for your room number in the restaurant, bar or at reception. We are responsible for the Congress Hotel where you made your booking, but also for the Motorsport Hotel across the road. We must therefore ensure that we can find you in the correct hotel and allocate you to the correct booking. This procedure is the same for all our guests, regardless of their origin or skin colour. We hope you will give us a chance to prove you wrong when you visit us again. with kind regardsYour Team from the Nürburgring Congress Hotel - managed by Lindner

Many thanks for your positive feedback. Excited guests are the best thing to happen to us. We are looking forward to see you again. Many greetings, Your team of the Nuerburgring Congress Hotel - managed by Lindner

Many thanks for your positive feedback. Excited guests are the best thing to happen to us. We are looking forward to see you again. Many greetings, Your team of the Nuerburgring Congress Hotel - managed by Lindner

Dear Guest,many thanks for your positive feedback.Excited guests are the best thing to happen to us.We are looking forward to see you again. Many greetings, Your team of the Nuerburgring Hotels & Ferienpark - managed by Lindner

Dear Tim, thank you very much for your feedback. Of course we will forward your remarks to the appropriate departments to correct these issues for the future. We would be delighted to welcome you again. Kind regards, your team of the Nuerburgring Congress Hotel - managed by Lindner

Dear Guest,We are deeply disappointed to learn that your stay with us didn't leave you with a positive impression. We always strive to ensure our guests are completely satisfied and it's clear we missed that mark on your visit. We hope that you will return as we trust we can provide you with an improved experience.Kind regards,Your team from Nuerburgring Hotels & Ferienpark - managed by Lindner

Hello Tracey, thank you very much for your great feedback. We are happy to pass on your praise to all departments. Best regards, your team of the Nuerburgring Congress Hotel - managed by Lindner"

Dear Sarah, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and would like to address your concerns.We apologize if there was any confusion regarding the accessibility of our suites. We understand that climbing three flights of stairs without an elevator can be challenging, especially with luggage. We appreciate your suggestion to disclose this information upfront, and we will certainly take it into consideration to ensure our guests are well-informed before making a reservation.However, we would like to clarify that our hotel does indeed have an elevator available to all floors, including the suites. We apologize if there was any miscommunication or if you were not informed about this during your stay. Our aim is to provide convenience and comfort to all our guests, and we regret any inconvenience caused by the misunderstanding.Regarding your comment about the front desk, we apologize for the long wait times during check-in and check-out. We understand that your time is valuable, and we strive to provide efficient service to all our guests. We will review our staffing levels to ensure that our front desk is adequately staffed to minimize waiting times in the future.Thank you once again for bringing these matters to our attention. Your feedback is important to us, as it allows us to make improvements and provide a better experience for our guests. We apologize for any inconvenience caused during your stay and hope that you will consider giving us another opportunity to serve you in the future.If you decide to return, please feel free to contact our management team or the front desk directly, and we will do our best to ensure that your stay is comfortable and enjoyable.Sincerly, Your Team Nürburgring Hotels & Ferienpark - managed by Lindner

Dear Steven,many thanks for your reply.We are glad that you enjoyed your stay at our hotel and looking forward to welcome you again.With kind regards,Your team of the Nuerburgring Congress Hotel

Dear Elizabeth,many thanks for your great feedback.We looking forward to welcom you again.Best regards,Your Team of the Lindner Congress Hotel