Ratings based on 410 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Not recommended unless very low budget
Comment from Hotel Management
22 May 2024 by THIERRY, Hotel Management
Dear Guest, We are very sorry about the way you were received during your stay at our hotel.This is not in line with our service standards.We regularly remind our teams to the quality of service and more particularly the reception. Our main objective is to ensure your comfort and well-being throughout your stay.Be assured that your comment has already been discussed at a service meeting, so that we can give you the welcome you deserve.We look forward to earning your trust again in the future.
by A verified traveler
Posted 7 May 2024
This property needs upgrading.
Comment from Hotel Management
9 May 2024 by THIERRY, Hotel Management
Dear Guest,You have been kind enough to leave your opinion and comments about your stay.Thank you very much, because your comments are invaluable to us, they are a source of perpetual improvement.We apologize for the fact that during your stay you did not experience the level of quality you expected. Please be assured that this is not in line with our service standards.In the future, we will do our utmost to satisfy you by taking the necessary steps to improve the various points you highlighted in your review.We hope to see you soon.
by A verified traveler
Posted 24 Oct 2023
I got what I expected for the price. Everything was clean and quiet.
Comment from Hotel Management
25 Oct 2023 by La réception, Hotel Management
Cher client, chère cliente, Nous sommes sincèrement désolés de l'accueil qui vous a été réservé lors de votre passage au sein de notre hôtel.Ce n'est pas en phase avec nos standards de prestation.Nous sensibilisons régulièrement nos équipes à la qualité de service et plus particulièrement l'accueil. Notre objectif principal est de vous assurer confort et bien être tout au long de votre séjour.Soyez assuré que votre commentaire a déjà fait l'objet d'une réunion de service afin de vous réserver l'accueil que vous méritez.Nous espérons regagner votre confiance lors d'un prochain séjour.
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
2 Oct 2023 by THIERRY, Hotel Management
Cher client, Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour. Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle. Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Soyez assuré que ce n'est pas en phase avec nos standards de prestation. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis. Nous espérons vous revoir très bientôt.
by A verified traveler
Posted 18 Aug 2023
It didn’t have smoke alarms in the room. Upon arrival the toilet wasn’t clean
Comment from Hotel Management
20 Aug 2023 by The reception, Hotel Management
Dear Guest, We are very sorry about the way you were received during your stay at our hotel.This is not in line with our service standards.We regularly remind our teams to the quality of service and more particularly the reception. Our main objective is to ensure your comfort and well-being throughout your stay.Be assured that your comment has already been discussed at a service meeting, so that we can give you the welcome you deserve.We look forward to earning your trust again in the future.
by A verified traveler
Posted 26 Jul 2023 on Hotels
Comment from Hotel Management
27 Jul 2023 by THIERRY, Hotel Management
Cher client, chère cliente,Nous vous remercions de nous avoir accordé ces quelques instants pour nous donner votre avis concernant votre séjour au sein de notre hôtel.Nous sommes ravis que votre séjour vous ait satisfait.Vos compliments concernant notre hôtel nous renforcent dans notre volonté quotidienne d’offrir le meilleur à nos clients.Votre satisfaction est notre priorité.A très bientôt !
by A verified traveler
Inexpensive Room.
Posted 7 May 2023 on HotelsThis hotel needs maintenance. The room was ok at best. Breakfast was sparse. We stayed here for the price. We realize European standards may be different, but….
Comment from Hotel Management
8 May 2023 by La réception, Hotel Management
Madam, Sir, Thank you for the opinion you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Madam, Sir, our best regards
by A verified traveler
Posted 29 Aug 2022 on Hotels
Comment from Hotel Management
30 Aug 2022 by thierry, Hotel Management
Bonjour, nous vous remercions d'avoir pris le temps de nous laisser un commentaire suite à votre séjour. Au plaisir de vous revoir dans notre établissement Bien cordialement La réception
by A verified traveler
Basic stopover hotel
Posted 1 Jul 2022 on HotelsBasic stopover hotel, just over an hour from Calais. Clean and comfortable although a little shabby. Helpful staff. Good value food. Plenty of parking with secure gates overnight.
Comment from Hotel Management
4 Jul 2022 by Thierry, Hotel Management
Bonjour, nous vous remercions d'avoir pris le temps de nous laisser un commentaire suite à votre séjour. Au plaisir de vous revoir dans notre établissement Bien cordialement La réception
by A verified traveler
Posted 7 Mar 2022 on Hotels
It was a nice clean room, wouldn’t call it 3*, more like 2* as it was extremely basic, bed and shower only. It was great for what we needed it for and the price was very good
Comment from Hotel Management
7 Mar 2022 by thierry, Hotel Management
Bonjour, nous vous remercions d'avoir pris le temps de nous laisser un commentaire suite à votre séjour. Au plaisir de vous revoir dans notre établissement Bien cordialement La réception
