Ratings based on 531 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Unfortunately wouldn’t stay here again, dirty room, mouldy shower, cutlery and crockery stained and needed to be re washed. Broken air con unit. Noisy area which felt unsafe, could hear a lot of unsavoury characters in the building, swearing and crying from neighbours.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
11 May 2024 by Hamish and Leanne, Management, Hotel Management
Thank you for your review
by A verified traveler
Posted 12 Mar 2024 on Wotif
Classic smaller town hotel. Clean, tidy and comfortable. Room had plenty of space with tea, coffee, biscuits and a microwave.
Comment from Hotel Management
18 Mar 2024 by Hamish and Leanne, Management, Hotel Management
Thank you for your feedback Lorelle, We are pleased you enjoyed your stay at Parkhaven Nowra
by A verified traveler
Posted 4 Mar 2024 on Wotif
Comment from Hotel Management
5 Mar 2024 by Hamish and Leanne, Management, Hotel Management
Thank you for your review - we are pleased you enjoyed your stay
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Hamish and Leanne, Management, Hotel Management
Thank you for your review - we are pleased you enjoyed your stay
by A verified traveler
Posted 25 Feb 2024 on Wotif
I ordered twin beds in the room and was told there was a king bed. I was told Wotif didn't let them know it has to be twin beds, so then the management decided to go separate the beds after some discussion.
I liked the location but i didn't like the dirtiness. The fridge was disgusting, the drape had stains on it, the exhaust fan in the bathroom was filthy, the rubbish bin in the bathroom needed a wipe over, the toilet holder needed tightening up, we didn't get any fresh milk. Outside the room was disgusting.
I wouldn't recommend this place to anyone.
Comment from Hotel Management
25 Feb 2024 by Management, Hotel Management
Thank you for sharing your experience with us. We deeply regret the inconvenience caused by the room setup and cleanliness issues you encountered during your stay. Your feedback is valuable, and we will address these concerns with our team to ensure a better experience for our guests in the future.
by A verified traveler
Posted 31 Jan 2024 on Wotif
Easy access, convenient with some of the essentials for cooking, re-heating. Property a little tired but still very functional.
Comment from Hotel Management
4 Feb 2024 by Management, Hotel Management
Thank you for your reviewWe are pleased you enjoyed your stay at Parkhaven
by A verified traveler
Posted 29 Jan 2024 on Wotif
Comment from Hotel Management
24 Mar 2024 by Hamish and Leanne, Management, Hotel Management
Thank you for choosing the Parkhaven for your stay in NowraWe are pleased you enjoyed your time here.
by A verified traveler
Posted 28 Jan 2024 on Wotif
Very clean
Staff very helpful
Comment from Hotel Management
29 Jan 2024 by Hamish and Leanne, Management, Hotel Management
Thank you for your review, We are pleased you enjoyed your stay at Parkhaven
by A verified traveler
Posted 21 Jan 2024 on Wotif
Comment from Hotel Management
23 Jan 2024 by Hamish and Leanne, Management, Hotel Management
Thanks for your review Joy, We would love to know what we could do better in the future
