Ratings based on 24 Verified Reviews

3.9 out of 5
50% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2023 on Hotels
2 out of 5
by A verified traveler

Nice Hotel, front desk indifferent.

Posted 13 Jul 2018
Thought I booked for five nights, turns out I missed the Friday. On business I was having a rest before the next meeting when they knocked on the door and said I had to leave. What? I thought I booked till tomorrow. You are only booked to today, you must leave. May I book the room for another night? No, you must leave. I gathered my things together and went down to the front desk to talk to her. I am not due to leave till tomorrow, may I book another room? You do it through Expedia. Now, half asleep I opened up the app and booked the Hotel. Word of warning! There are three Morris hotels in the area. I searched Morris Hotel, Novy Bor. At the top, Morris Hotel. I booked it, waited my turn and presented it to her. This is not this Morris hotel, this is the Morris hotel in the next town 20min away. Oh, same hotel group? Yes. Can you switch? No, you must go there. Next. I drove there and asked if they could do anything. The front desk person was friendly. Let me see if I can switch, he called the hotel and was told, no rooms. I’m very sorry he said, no refund. I left and drove back to Novy Bor and got a Pension to stay at. My business is in Novy Bor, not the next town over. Terrible service.
5 out of 5
by A verified traveler

Posted 5 Nov 2023
Prima Unterkunft! Tolles Frühstück! Parken im Gelände plus 6 Euro
4 out of 5
by A verified traveler

Posted 31 Oct 2023
Es war ein sehr schöner Aufenthalt in diesem Hotel. Würden immer wieder dort einkehren. Wir haben gut geschlafen, lecker gefrühstückt und das Zimmer war sehr geräumig und sauber.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2023
4 out of 5
by A verified traveler

Posted 8 Aug 2023 on Hotels
Helt greit, men restaurant har kun frokost.
4 out of 5
by A verified traveler

En ol-resa

Posted 25 Jul 2023 on Hotels
Snabb och bra service i receptionen
Comment from Hotel Management
8 Aug 2023 by Recepce, Hotel Management
Takk skal du ha
3 out of 5
by A verified traveler

Posted 30 May 2023
Wir sind mit 10 Leuten angereist, das da der Check in, der nur mit 1 Person besetzt war etwas länger dauern würde, ist verständlich und für mich auch in Ordnung. Was uns überhaupt nicht gefallen hat und auch der Hauptgrund für die Reservierung in diesem Hotel war, ist der Wellnessbereich und Abendessen im Hoteleigenem Restaurant. Ankunft war am Sonntag und an der Rezeption lagen die Öffnungszeiten für den Wellnesbereich aus, wo bis 22 Uhr geöffnet sein sollte. Auf die Nachfrage nach dem Manager, wurde uns mitgeteilt er sei nicht anwesend. Das gebuchte Doppelzimmer war sauber und schön eingerichtet, auch im Bad gab es nichts zu beanstanden.
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