Ratings based on 46 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2019
by A verified traveler from Zalaszanto, Hungary
Posted 25 Mar 2019
We arrived a day late because of our reservation mistake but the receptionist was overly kind and helpful in correcting our error and getting us quickly checked in to our room. We can’t say enough about the room and the great view of the Danube River from it. This is our second time staying here and we will return.
by A verified traveler
Posted 4 Mar 2019 on Hotels
by A verified traveler
Posted 23 Feb 2019
Although the hotel is built in a much older style - the refurbishment from military barracks dates from 2006. However, it all looks impressive wherever you go from reception to the terrace. The staff generally spoke good English, and were exceptionally helpful which was a great bonus as we were on a mission to find out about life in Novi Sad in the 1920s and thirties. The room was not huge, but the bed was, and the facilities were fine - wi-fi, phone, tv, bathroom with shower, and jacuzzi features. The room was hot. The central heating had been replaced with a/c and an additional electric oil radiator, but was fine. Generally the food was good, with huge portions. Our first evening meal was a bit of a shock as we adjusted to local cooking styles, We learned to ask more questions thereafter: it was our fault rather than the hotel's. Parking was convenient and camera monitored 24 hours a day. Facilities around the hotel were also fine with museums, tunnel visits etc, other restaurants, tourist style shops etc and the general cache of a huge hilltop fortress dating to the 1700s. The location gives a fine view over the river and the town, and also means that there is a 15 min walk to and from the city centre. It's ok if you're fit or have transport, but this has to be considered. There are taxi services to and from the hotel. I would not hesitate to recommend this hotel to anyone looking for a city break.
by A verified traveler
Posted 8 Feb 2019 on Hotels
The jacuzzi area was very dirty and dangerous to health
by A verified traveler
Posted 3 Feb 2019
by A verified traveler from new york
Posted 28 Jan 2019 on Orbitz
best views of the city! a unique, “night at the museum” experience with warm, first rate staff.
by A verified traveler
Posted 25 Nov 2018
A fantastic hotel with excellent customer service and superb food choices. It was a pleasure staying here and every member of staff made our stay memorable. Thank to everyone.
We will be back soon. :-)
by A verified traveler
Posted 23 Sep 2018
Comfortable, wonderful views and quiet. Would recommend.
by A verified traveler
Posted 1 Sep 2018 on Hotels
Small room, really not easy to work in. But hotel staff was incredibly helpful, great restaurants just outside the door with an amazing view of Novi Sad across the river. There are restaurants in the hotel and I didn't get to them as I was on a short trip and tried the ones next to the restaurant - literally about 200 ft. away there are four restaurants which are very good. Free parking is a big plus if you have a car. Serbian cities have enacted some wide spread parking rules on streets for fees. This has ample parking, great staff, and a very good breakfast from full English to German to Continental, and if you do it on your reservation you can get the breakfast included.
