Ratings based on 166 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from ZAGREB
Posted 15 Apr 2024
The girl on the reception was at great help during my stay. Stuff in genesis very friendly and professional.
Breakfast room is very clean and so fresh.
Comment from Hotel Management
4 May 2024 by Simona, Hotel Management
Thank you Sanja!
by A verified traveler
Posted 19 Jan 2024 on Hotels
So My family is totaly disappointed. Whne we came two receptionist explained me that I need preautorisation my credit card, asked me credit card and put in authorisation machine. I tried to explain that this card is only for web shopping purpose. After that they asked me to pay in advance in cash. I was very disappointed. I got invoice on my insisting. Room was for two persons although my reservation was for three persons. 2 glasses, 2 sleepers and finaly I killed a bug in a bathroom. Never ever again.
Comment from Hotel Management
22 Jan 2024 by Simona, Hotel Management
Dear Sir,We are very sorry to read your review.In your reservation is written that you have to give a credit card that could be pre-authorized and that payment has to be made in hotel. Apologize if in your room 1 glas and 1 sleeper were missing, it could happened but if you advice us, our Staff would immediately bring them to you.
by A verified traveler
Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Simona, Hotel Management
Thank you Brian!
by A verified traveler
Posted 30 Sep 2023
Not very clean bed sheets. Also no tissue box available in the room.
Comment from Hotel Management
31 Oct 2023 by Simona, Hotel Management
Dear Osamah,Next time please come to the Reception and talk, we are here to help you.
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Simona, Hotel Management
Thank you Kevin!Waiting for your next stay
by A verified traveler
Posted 31 Jul 2023
by A verified traveler
Posted 23 Jul 2023
by A verified traveler
Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Simona, Hotel Management
THANK YOU
by A verified traveler
Posted 22 Jun 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Simona, Hotel Management
Thank you Adrian!
by A verified traveler
Posted 2 Mar 2023 on Orbitz
Excellent! Big room, modern, just really good hotel for great price.
Comment from Hotel Management
3 Mar 2023 by Aurora, Hotel Management
Dear Amir,Thank you veru much for you kindness, we hope to see you in the near future.In the meantime, we wish you all the best!
