Ratings based on 128 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2023
No cooking utensils
Comment from Hotel Management
13 Nov 2023 by william, Hotel Management
Hello and thank you for your feedback.Regarding kitchen utensils and as indicated in the apartment, everything is available at the hotel reception. However, we hope that you had a pleasant stay.SincerelyBooking department
by A verified traveler
Posted 21 Oct 2023
Pretty average
Comment from Hotel Management
22 Oct 2023 by william, Hotel Management
Thanks for your feedbackWe are sorry that your stay did not meet your expectations. We assure you that we will do everything we can to best satisfy our customers.Sincerely
by A verified traveler
Posted 5 Aug 2023 on Wotif
Shocking rooms with a lovely tiny balcony view (hence 1 star and not zero!). Sadly the Hibiscus rooms at Le Stanley have not been maintained in decades. Grime in every corner, chipped paint, woodwork and walls, holes in sheets, gurgling drains, rust in bathroom and a downright dangerous shower/bath. I had to request my room be cleaned by day 4 of my 7 day stay as no one came near it!! Zero security with randoms knocking on doors late overnight on the weekends (able to just walk in off the street) and thumping music many nights. Paper thin walls with noisy people on all sides. The list goes on and on. Local bus service good for day trips but completely stranded after 6.30pm with no restaurant on site or close by (although there is a small snacks and quick meals shop in the foyer which is appreciated). The location is a long way from the centre of Nouméa in a residential area. The one shining light for the location was the lovely mangroves walk through to Amorino Café (1.3km) in the big park by the river. Sorry Le Stanley but you are Le Has Been and not recommended!!
Comment from Hotel Management
7 Aug 2023 by william, Hotel Management
Hello and thank you for this feedback.We are sorry that your stay at the Stanley did not live up to your expectations.Indeed, the establishment is not very recent, and that is why major renovation works are currently in progress in order to overcome the various points mentioned in your comment.Thank you for pointing out the view that the hotel provides on the lagoon, the very beautiful walk through the mangroves, as well as our small shop available to customers in the hall of the hotel.Rest assured that we are doing everything we can to improve our quality of service.Sincerely
by A verified traveler
Posted 31 May 2023
New Caledonia in comparison to NZ and AU is quite expensive, you get good value for money here. It's a bit off the beaten track, which we prefer. It's dated, but has everything one would otherwise need. Be sure to take advantage of the breakfast, it's huge and only $23 NZD. We stayed a couple of different nights in a suite and each room opens out either directly to the water (level 1) or with views to the ocean (level 2) and were clean and large. The staff were lovely, having google translate helped with one of our trickier queries. The staff were very accommodating, recommend having a car, but there is a bus that ran quite frequently too (didn't use it, but there was always one whenever we went to our car). Highly recommend especially if you're just needing somewhere safe to spend the night.
Comment from Hotel Management
1 Jun 2023 by Maéva, Hotel Management
Bonjour, Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards.
by A verified traveler
Posted 30 May 2023
Very clean and freindly staff room had convenient kitchen but is a fair way from the central part of the city.
Comment from Hotel Management
30 May 2023 by Maéva, Hotel Management
Thank you very much for your feed back. Hto see you again at the Hotel le Stanley. Regards
by A verified traveler
Posted 9 Apr 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Maéva, Hotel Management
Thank you very much for your feed back. Hto see you again at the Hotel le Stanley. Regards
by A verified traveler
Posted 27 Feb 2023
Beautiful balcony views onto the bay, swimming pool, excellent value breakfast and small shop with grocery items. Bus stop connecting to all Noumea buses outside the hotel door as well as two large capacity car parks. Reception staff ever so helpful & fantastic if you want either assistance practicing your limited French or those with no knowledge of French.
Comment from Hotel Management
1 Mar 2023 by Maéva, Hotel Management
Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards
by A verified traveler from Homps
Posted 16 Feb 2023
Le Stanley is showing its age. Nevertheless, you can't find a hotel that is more convenient if you are flying in or out of Magenta airport (downtown Nouméa. It's a short cab ride away or a regular stop for the shuttle bus to the main airport about 50 minutes north. Good breakfast choices. Nice views, in fact everything works okay but it's best to do your wifi work in the little office by reception for good reason.
Comment from Hotel Management
16 Feb 2023 by Maéva, Hotel Management
Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards
by A verified traveler from Sydney
Posted 19 Jan 2023
Lovely 3* hotel.
With great pool, nice view and friendly, helpful staff.
Room is basic but not a bad stay if you are on a budget.
Comment from Hotel Management
19 Jan 2023 by Maéva, Hotel Management
Thank you very much for your feed back. It will be a pleasure to welcome you at the Stanley Hotel. Kind Regards
by A verified traveler
Posted 8 Dec 2022
