Ratings based on 520 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 May 2024
Great place to stay on way to Baltimore
3 out of 5
by A verified traveler

Posted 23 May 2024
Problem with check in.
5 out of 5
by A verified traveler

Posted 21 May 2024
Customer service quiet and close to the highway to get to Morgan Unv for graduation
5 out of 5
by A verified traveler from Staten Island

Posted 19 May 2024
Nice hotel, clean and easy to check in. Staff was very helpful.
5 out of 5
by A verified traveler

Posted 18 May 2024
It was off the highway and away from traffic.
Comment from Hotel Management
19 May 2024 by Juanetta Bullock, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh..Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 18 May 2024
The room was clean and quiet. A dirty and torn hand towel was in the bathroom underneath the sink, but the other towels were clean and intact. The bed was firm yet soft. The AC unit was complex to warm up to a specific temp as it was already cool outside. Despite these shortcomings, it was an otherwise nice, comfortable room.
5 out of 5
by A verified traveler

Posted 16 May 2024
Room was very clean, bed was comfortable. I would definitely stay here again.
Comment from Hotel Management
17 May 2024 by Juanetta Bullock, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express WHITE MARSH. We are delighted to know that you enjoyed your stay at our location.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,
5 out of 5
by A verified traveler

Posted 14 May 2024
Always clean
Comment from Hotel Management
17 May 2024 by Juanetta Bullock, Hotel Management
Thank you for your feedback. we look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 13 May 2024
Needed a place to stay last minute. Would highly recommend!
Comment from Hotel Management
17 May 2024 by Juanetta Bullock, Hotel Management
Hello Lynn, thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,
5 out of 5
by A verified traveler

Posted 9 May 2024
Front desk staff was friendly and helpful. Breakfast was great. Close to everything we needed to get to during this trip.
Comment from Hotel Management
9 May 2024 by Juanetta Bullock, Hotel Management
Hello Deborah, thank you for sharing your experience with us. We value your feedback and hope to see you again in the near future.