Ratings based on 86 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 23 Mar 2024
Very nice container room in well kept grounds. The area surrounding the property was nice with lots of wildlife to observe from the pool area. Although there were a few dining options in easy walking distance from the hotel, the area did not feel entirely safe as evening approached. Staff helpful in arranging ride from airport and to follow up destination and really enjoyed our stay. Recommended.
Comment from Hotel Management
23 Mar 2024 by Fernando and staff, Hotel Management
gracias por tan linda energia, pura vida :)
by A verified traveler
Great place for the cost.
Posted 17 Feb 2024 on HotelsGreat place particularly for the price. Room size is adequate and we’ll appointed. Grounds are beautiful and the people are, well this is Costa Rica, wonderful. Easy parking out front and an easy walk to the beach. A bit of a walk to town but being out on top of the hill has its advantages in quiet too!
Comment from Hotel Management
14 Mar 2024 by Fernando and staff, Hotel Management
gracias por tan linda energia, esperamos verlos pronto, PURA VIDA
by A verified traveler
Posted 13 Jul 2023
Me and my wife stayed here for 5 days and it was perfect. Close to the beach and we went to a few beaches but the one near the place was the best one. Staff was super friendly. We had looked at a lot of places before choosing this one and drove by them during our visit and were soooooo glad we chose Green Sanctuary after seeing the other places in this price range. We ate at amazing restaurants that were all close. La Luna on the beach and Huacas in the hills. Both were formal and need reservations but reasonably priced. Beach dog is a casual dining place with the beach vibe but also great food and atmosphere. Stay at Green Sanctuary you will not be disappointed!!!!
Comment from Hotel Management
14 Jul 2023 by FERNANDO, Hotel Management
thanks for amazing vibes and beautifull energy, all the best
by A verified traveler
Do not stay here!!!!
Posted 2 Jul 2023 on HotelsDo not stay at this place!!!! Sheets were dirty. AC did not work the first night. They tried to scam me and another desk after our stay with claims of broken coffee pots. Neither of us made coffee and they sent us both the same picture. It is far from everything and not a comfortable stay. Go somewhere else! They have you pay when you get there. I suspect that is so people won’t just leave.
by A verified traveler
Posted 22 Feb 2023
The property was comfortable, quiet, and clean. The
by A verified traveler
Posted 5 Feb 2023
Beautiful property with lush landscaping, nice pool and not too far from the beach or restaurants. However, they didn’t have running water for the majority of our stay. It’s not entirely their fault as there is a water shortage in the area, but they didn’t notify us ahead of time to make other arrangements and they also failed to mention it when we checked in. It could be a great place if they get the water situation figured out.
Comment from Hotel Management
7 Feb 2023 by FERNANDO, Hotel Management
HELLO, Thank you guys for your understanding, the town is trying to fix the broken valves so that everything goes back to normal, we hope to see you soon :)
by A verified traveler
Posted 3 Feb 2023
My husband and I stayed at Green Sanctuary during our first visit to Costa Rica. We wanted something low maintenance, affordable, but clean, safe and convenient. This place exceeded our expectations. The staff members are lovely, personable and helpful. The rooms had everything we needed, were clean and comfortable and air conditioned. The breakfast was to die for - absolutely delicious. If you’re looking for a comfortable place to stay while you spend most of your days at the beach (surfing w the Coconut Harry’s guys!!!) or elsewhere, this is perfect. We didn’t rent a car and found that we didn’t need one. It was about 10-15 mins walking to the beach, and after the sun went down it was easy enough to find a Tuk Tuk to take us back. Cannot recommend enough. Wish we could live there forever!!!
Comment from Hotel Management
3 Feb 2023 by Fernando and staff, Hotel Management
Hello Emily, we are very happy that you enjoyed your stay with us, we really appreciate that you came to our paradise. Thank you very much for such a beautiful energy, we hope to see you again.Pura vida :D
by A verified traveler
Do not trust the pics or reviews
Posted 23 Jan 2023 on HotelsPictures are quite deceiving…the place is a little run down but with ok service. Main complaint is that we did not have a functioning toilet (which also leaked) and no warm water. We were not the only ones without a toilet. We were happy to be able to leave after one night and will not return.
Comment from Hotel Management
23 Jan 2023 by FERNANDO, Hotel Management
HOLA, Muchas gracias por tan linda energia. Recuerden que en costa rica los papeles no se tiran dentro del baño, hemos tenido muchismos problemas por que la gente no lee los carteles, les mandamos un gran saludos y gracias por la buena vibra PURA VIDA
by A verified traveler from Louisville
Posted 29 Dec 2022
My flight got cancelled, and the airline didn't habe any more flights in the next 5 days to Costa Rica, so I had to cancel all my bookings. I was able to reach other hotels and adventure companies to talk about the cancellation, but only Green Sanctuary Hotel didn't have anyone to answer the phone call, Whatsapp chat, nor Expedia messages. I tried to reach them for 2 whole days, never once they returned my call/message. Terrible, terrible customer services.
by A verified traveler
Posted 26 Nov 2022
