Ratings based on 973 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 May 2024
An excellent place to stay: historic but modern too
5 out of 5
by A verified traveler

Posted 20 May 2024
Lovely hotel, great food, friendly staff, convenient parking, comfy beds and walking distance to the sights!
Comment from Hotel Management
24 May 2024 by Rachel- Reception Manager , Hotel Management
Thank you for your kind review.
3 out of 5
by A verified traveler

Posted 19 May 2024
Great location. The hitel was a bit of a labyrinth
Comment from Hotel Management
24 May 2024 by Rachel- Reception Manager , Hotel Management
Thank you for your comments.
5 out of 5
by A verified traveler

Posted 12 May 2024
Perfect stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
5 out of 5
by A verified traveler

Posted 11 May 2024
The Hotel was really well appointed, the staff were absolutely lovely and so friendly. One of the best rooms we have stayed in. The courtesy city tour in their open top vintage Bentley was wonderful. This hotel was perfect, I cannot think of a single thing required to improve it in any way!
4 out of 5
by A verified traveler from Whitby

Posted 10 May 2024
Historic hotel. So convenient for walking access to Norwich. Small room for 3 of us, but only needed the sleeping facilities. Awesome old bar downstairs (slow service during the day). Very handy wetherspoons next door.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2024
5 out of 5
by A verified traveler

Posted 8 May 2024
Very comfortable and clean rooms with helpful staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024