Ratings based on 971 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Jun 2024
small room , cheap bed
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2024
5 out of 5
by A verified traveler

Posted 7 Jun 2024
very beautiful old building with lots of character, in the heart of the city, surrounded with lovely pubs and wine bars and next to the stunning cathedral. Comfortable modern rooms and great restaurant. Polite helpful staff and great food. Was a bit disappointed that we were given two menus (one was a set menu) and told that the chef 'may' permit you to swap starters, only to be told by the waiter that took our order, I couldn't swap my starter! Only watch out is if you have difficulty walking, there are steps to different levels and the lift to the rooms is located up an upper level, reached by steps.
5 out of 5
by A verified traveler

Posted 5 Jun 2024
A superb hotel in a wonderful central location close to the cathedral. The maintenance of the property seemed to be of a very high standard and all the staff were friendly, welcoming and professional.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
What a delightful hotel. Staff were very friendly and efficient. Ideally located too
5 out of 5
by A verified traveler

Posted 31 May 2024
Gorgeous hotel, super friendly staff to myself and my young daughter. Wonderful shower in perfectly clean bathroom. Highly rate this hotel.
5 out of 5
by A verified traveler

Posted 29 May 2024
Really nice room and bathroom. Only negative was the ipad in the room. It kept saying it was waiting for the check-in to update. No idea what it was for and I obviously didnnt need it.
5 out of 5
by A verified traveler

Posted 24 May 2024
An excellent place to stay: historic but modern too
5 out of 5
by A verified traveler

Posted 20 May 2024
Lovely hotel, great food, friendly staff, convenient parking, comfy beds and walking distance to the sights!
Comment from Hotel Management
24 May 2024 by Rachel- Reception Manager , Hotel Management
Thank you for your kind review.
3 out of 5
by A verified traveler

Posted 19 May 2024
Great location. The hitel was a bit of a labyrinth
Comment from Hotel Management
24 May 2024 by Rachel- Reception Manager , Hotel Management
Thank you for your comments.