Ratings based on 738 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Service was exceptional. First time in Brussels, first time in this hotel. We would return due to the fantastic service we received. Very well run hotel
by A verified traveler
Posted 17 May 2024
Went away for 2 nights to explore the city. Hotel very clean. Has the essentials good for a short stay.
by A verified traveler
Posted 15 May 2024
Nice hotel, no complains in my expedia reservation,
by A verified traveler
Posted 13 May 2024
Nice hotel close to the station and trams for access to the city.
by A verified traveler from cluj-napoca
Posted 13 May 2024
proximity gare
by A verified traveler
Posted 10 May 2024
Toilet pan is dirty and toilet seat wonky.
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 8 May 2024
We had a hiccup on arrival that was fixed the next day. We could not get comfortable in the hot room until we got a fan, apparently the central air caters to the coolness. Menu in the restaurant should change up not have the same old choices everyday.
by A verified traveler
Posted 7 May 2024
Could not fault the staff, we stayed 5 nights. Only fault, the bed linen was not changed
Comment from Hotel Management
8 May 2024 by Romain S / Reservation Supervisor, Hotel Management
Dear John,Thank you for taking the time to share your experience at the President Brussels Hotel.We are glad you enjoyed your stay, but also surprised that the daily cleaning hasn't been done. We have notified our housekeeping team who will follow up and ensure this oversight doesn't happen anymore.We look forward to accommodating you back for your next trip in Brussels.Kind regards,
by A verified traveler
Posted 1 May 2024
safety box cant open, may be previous guest forgot to open safety box before check out.
the room hallway is dark
Comment from Hotel Management
3 May 2024 by Romain S / Reservation Supervisor, Hotel Management
Dear Natalia,Thank you for taking the time to leave your feedback of your recent stay at the President Brussels hotel.We sorry to hear about the safe issue, please be aware that our maintenance and reception team can solve this issue promptly if this is notified.We hope to have the opportunity to serve you again in the future!Kind regards,
