Ratings based on 1,102 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The staff had bad communication skills and was very unprofessional
by A verified traveler
Posted 27 May 2024
AC not working so hot not able to sleep, balcony door not able to close, No body wash refilled.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 20 May 2024
It was a good experience
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Thank you for your comments. We appreciate you. Hope to see you again soon.
by A verified traveler
Posted 19 May 2024
Nice area
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Thank you for your comments we appreciate you.
by A verified traveler
Posted 10 May 2024
Great
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Excellent. Come back to see us again really soon. Have a great day.
by A verified traveler
Posted 3 May 2024
This was a beautiful stay, we were so close to the beach and there were so many amazing restaurants to choose from!! My only complaint is that the air conditioning would not work, even after I called for maintenance they came in to “fix it”. It was 76 degrees in our room all day so it was extremely hard to sleep and get comfortable. Other than that, it was a great stay😊
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Thank you for your notes. We will look at the air conditioner and make sure that the issue has been resolved. I hope that you come back and try us again. Have a great day.
by A verified traveler
Posted 1 May 2024
Loved the indoor pool
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Thank you much for sharing. We at the Ocean Keys enjoyed having you stay with us. Please come back and visit us again.
by A verified traveler from WOODSIDE
Posted 1 May 2024
The staff waa friendly and love the room it was very clean.
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Thank you so much for your comments. We are committed to providing excellent guest services. Please come back again and enjoy Ocean Key as well as Virginia Beach.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
I am so sorry that you did not have a great time. I hope you try us again soon.
