Ratings based on 22 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Very clean and beyond great customer service!
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Aaron,We are thrilled to hear that you found our hotel clean and enjoyed excellent customer service during your stay. Our team takes pride in providing a high level of service to all our guests. Your kind words are truly appreciated. If you have any further feedback or need assistance, please don't hesitate to reach out to us.
by A verified traveler
Posted 25 May 2024
Room was terrible. Tv was in Spanish and switching between channels and flickering on and off. Only light that worked in the room was tve onr by the bathroom. Toilet seat was so loose it was about to fall off. Wiring channel on the wall was falling off. The front panel on the AC was broken off. Sticky soda rings on top of the furniture where drinks were sat and not cleaned. The parking lot is tiny and the layout of the spaces should be reviewed. After checking on and discovering all tge issues, staff had us waitinh in our vehicle almost 2 hrs till the "fixed the issues" aftee not being able to do so they gave us a new room. We went to out event we were staying there for, cane back to the new room only to find the door wouldn't close without slamming it and the room smelled like it had been smoked in for 10 years with no ventilation. My son has asthma so the smell really bothered him so it was then when i gave up and looked for a new hotel at 1030 at night on the 1st night we were there. I found a hotel room that was "event priced" (overpriced) at which i had to spend anothrr $430 for one night!!! We originally were staying Friday and Saturday but the new hotel was only available Friday night so we werent able to stay for our event Saturday night and lost $140 on those tickets. The hotel issues made the whole trip an inconvenience. I we wouldn't stay at the hotel if we were paid to!!! I cMg believe it is still open for business with the condition its in.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello justin,We sincerely apologize for the inconveniences you experienced during your stay. We strive to address any issues promptly and are disappointed this was not your experience. Your feedback has been shared with our team for further improvement. We value your input and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 22 May 2024
Every surface is new in this vintage property nicely restored. Turquoise and white theme and I appreciate it the overall cleanliness of the room. I was here for two nights and it’s location looking out at Atlantic Avenue with the ocean in the distance is amazing for the price.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Brian,We are pleased to hear that you enjoyed the unique charm of our vintage property, and found the room's cleanliness and decor to your liking. Our location offers stunning views and we are glad you appreciated it. Your positive feedback is greatly valued, and we hope to welcome you back for another memorable stay soon.
by A verified traveler
Posted 22 May 2024
The room was awful, the walls were basically like a jail cell. The bathroom had cracks everywhere, and the beds were so uncomfortable and loud! I was not impressed by anything about this hotel.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Carrie, We appreciate your feedback and apologize that your stay did not meet your expectations. Your comments have been noted and will be shared with the relevant team for their review. We strive to make improvements based on guest feedback.
by A verified traveler
Posted 21 May 2024
Good service , everything clean and comfortable 🙏
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Leira,We are delighted to hear that you enjoyed our services and found everything to be clean and comfortable during your stay. Your satisfaction is a top priority for us, and we hope to welcome you back in the future for another fantastic experience.
by A verified traveler
Posted 4 May 2024
No ice machines
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Jose,We apologize for any inconvenience caused by the absence of ice machines during your stay. Guest feedback is valuable, and we will share your comments with the relevant team for review. Kindly reach out to our management team directly to address any outstanding concerns from your visit. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 30 Apr 2024
This hotel doesnt look like the picture, it looked very unsafe and when I explained to the front desk clerk that I was not going to stay at the hotel he tried to force me to stay. Emphasizing to try it for one night first. If your a woman or have children do not stay at this hotel. Especially by yourself.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello marquita, We regret to hear about your experience. Guest safety is our top priority, and we take all feedback seriously. Please feel free to contact our management team to address your concerns further. Your feedback is valuable to us as we continuously strive to improve our services.
by A verified traveler
Posted 23 Apr 2024
👌
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Glenys, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments have been noted and will be shared with our team for their review and improvement. We hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 14 Apr 2024
It was clean quiet close to the beach
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Hello Stephanie,We are delighted to hear that you found our hotel clean, quiet, and conveniently located near the beach. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay!
by A verified traveler
Posted 14 Apr 2024
Checkin was kind and humble, was able to be accommodated. Great walking distance to multiple places we wanted to go to. Room was spacious for what we wanted. We came for a family event and our stay was good for the few days here.
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Hello Gabriel,We are amped to hear that you enjoyed our convenient location and found your room to be spacious during your family event stay. We appreciate your kind words about our check-in experience. If you have any more feedback or suggestions, feel free to reach out to our management team.
