Ratings based on 1,699 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Was cool i like it,i will be going back
by A verified traveler
Posted 14 May 2024
I as worried about hearing the airplanes as the hotel was close to the airport. It was a surprise that inside the hotel was pretty quiet.
by A verified traveler
Posted 13 May 2024
I won't be staying here again. Until we checked out people were unfriendly, unprofessional (sleeping on the job), and it's not the best neighborhood.
by A verified traveler
Posted 13 May 2024
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by A verified traveler
Posted 12 May 2024
Very clean, and friendly staff
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Preet, Hotel Management
Dear Suraj,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Preet, Hotel Management
Hi Melanie,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh
by A verified traveler from Torbay
Posted 6 May 2024
Stay was fine, the breakfast was good, shuttle was efficient. Room was not bad for a lay over but carpet smelled. Besides that good for the price.
Comment from Hotel Management
8 May 2024 by Preet, Hotel Management
Hi Scott,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh
by A verified traveler
Posted 5 May 2024
I stayed at this hotel over the weekend and rented two rooms for two nights. The breakfast was satisfactory, and the parking facilities were excellent. However, I encountered several issues during my stay. My rooms were not cleaned, and fresh towels were not provided for two days. Additionally, the pool was exceedingly cold, which can be concerning for families with young children. Furthermore, the coffee maker in the room was non-functional, and the internet connection was very slow.
Comment from Hotel Management
5 May 2024 by Preet, Hotel Management
Dear Saeed,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh
by A verified traveler from Moreno Valley
Posted 5 May 2024
Rooms were very small. Breakfast was great
Comment from Hotel Management
5 May 2024 by Preet, Hotel Management
Hi Camille,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh
