Ratings based on 1,494 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
I booked this property for my daughter who had a layover in Toronto, but on the day of her flight, it was cancelled by the airline. I immediately called the hotel and they said that they had no interest in talking to me or helping me and I needed to speak to Expedia. I spoke with a representative from Expedia who did everything they could help me, including sending a note and asking that, I not be charged for the reservation and the hotel refused. What a disgusting greedy organization. I had absolutely no control over the fact that the flight was cancelled out of Montreal to Toronto and I was courteous and phoned the hotel directly and Expedia asked the hotel not to charge me yet , they just couldn’t do the right thing and they charged my credit card even though they already knew my daughter was not coming because her flight had been canceled. I hope that $300 was worth it because I will never stay with your chain and I will tell everybody I know what disgusting greedy organization you are
by A verified traveler
Posted 12 Jun 2024
Being from another country was scary but the staff made me feel right at home. I’ve never had a room so immaculate before. I am definitely visiting again.
Comment from Hotel Management
12 Jun 2024 by Shelly, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Looks like you enjoyed your stay!! Hope to see you again sometime soon!
by A verified traveler
Posted 10 Jun 2024
Very clean, employees were very nice, very affordable.
Comment from Hotel Management
11 Jun 2024 by SR, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Sounds like you enjoyed your stay!! Hope to see you again sometime soon!
by A verified traveler
Posted 8 Jun 2024
Checkin easy
Comment from Hotel Management
11 Jun 2024 by Shelly, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Sounds like you enjoyed your stay!! Hope to see you again sometime soon!
by A verified traveler
Posted 7 Jun 2024
Great service and friendly staff
Comment from Hotel Management
8 Jun 2024 by Shelly, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Sounds like you enjoyed your stay!! Hope to see you again sometime soon!
by A verified traveler
Posted 3 Jun 2024
Awesome breakfast and 12pm checkout
Comment from Hotel Management
4 Jun 2024 by SR, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Sounds like you enjoyed your stay!! Hope to see you again sometime soon!
by A verified traveler
Posted 3 Jun 2024
Close to airport for early morning flight. Had to go to a different hotel for food. Staff very friendly and helpful
Comment from Hotel Management
4 Jun 2024 by Shelly, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Sounds like you enjoyed your stay!! Hope to see you again sometime soon!
by A verified traveler
Posted 2 Jun 2024
Parking not included, $28 a day. Didn't know that. Shower head was wonky, bed was comfortable, breakfast was great. All in all.. 6/10 for me.
Comment from Hotel Management
4 Jun 2024 by SR, Hotel Management
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Hampton Inn & Suites.
by A verified traveler
Posted 1 Jun 2024
I just stayed one night for a layover, Great location close to airport but nothing within walking distance if you need to grab food.
Friendly staff and nice breakfast
Comment from Hotel Management
4 Jun 2024 by SR, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Sounds like you enjoyed your stay!! Hope to see you again sometime soon!
by A verified traveler from Stratford
Posted 30 May 2024
Friendly staff clean room
Comment from Hotel Management
31 May 2024 by Shelly, Hotel Management
Thank you for sharing this feedback on your recent stay with us. Sounds like you enjoyed your stay!! Hope to see you again sometime soon!
