Ratings based on 999 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
friendly service and great location, exactly what i expected. Only bad thing is there was a cigarette smell in the hallway, but you cannot control your guests all of the time.
by A verified traveler from Dove Creek
Posted 26 Apr 2024
by A verified traveler
Posted 6 Apr 2024
Property is already closed. Couldnt checkin. Had to find another place. Need a refund and compensation for inconvenience.
Comment from Hotel Management
6 Apr 2024 by Chloe , Hotel Management
We reached out to the phone and email you provided to Expedia by you. Please reach out to Expedia for your refund. Unfortunately there will be no additional compensation as we made every effort to prevent you from being inconvenienced.
by A verified traveler
Posted 21 Mar 2024
Baymont was closed when we arrived. There was one staff left who was cleaning out the refrigerator.
We went there because we had previously loved it!
Comment from Hotel Management
22 Mar 2024 by Jennifer , Hotel Management
My apologies. It wasn’t supposed to be possible to book our hotel as we are closing permanently. Something happened and Expedia was temporarily able to sell our rooms. Unfortunately our system wouldn’t permit us to check you in. We hope that was the only negative experience during your vacation. Stay safe!
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Jennifer, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 16 Mar 2024 on Hotels
Their housekeeping service is terrible. They don’t even come on a daily and half of the things are broken so make sure you do a check before checking in so they don’t blame you.
Comment from Hotel Management
16 Mar 2024 by Jennifer , Hotel Management
I’m sorry for your frustration. Unfortunately due to the biggest snowstorm in years that occurred during your stay most of my staff was unable to make it to work. As far as broken items I’m unaware of any maintenance issues were reported during your stay or upon your departure and I’m uncertain as to why you would assume we would hold you responsible for a maintenance issue.
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
16 Mar 2024 by Jennifer , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
16 Mar 2024 by Jennifer , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
21 Mar 2024 by Jennifer, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 9 Mar 2024 on Hotels
Quiet, clean
Comment from Hotel Management
11 Mar 2024 by Jennifer, Hotel Management
Thank you for staying with us!
