Ratings based on 851 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
stayed here multiple times. never a problem and the staff is super friendly.
by A verified traveler
Posted 14 May 2024
Clean & great help
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 12 May 2024
Everything clean and beautiful
by A verified traveler from Phoenix
Posted 21 Apr 2024
Not worth the price, which is considerably higher than other options in Northampton. Poor soundproofing of rooms. Heat didn't work in first room I was given, so had to switch.
Comment from Hotel Management
22 Apr 2024 by Guest comment reply, Hotel Management
Hello Daniel, Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is that some Issues with the room below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Staff
by A verified traveler
Posted 20 Apr 2024
This was a great place to stay while visiting my daughter at Smith College. The rooms were clean, the building was quiet, and the staff was friendly and attentive.
Comment from Hotel Management
22 Apr 2024 by Thank you for comment, Hotel Management
Thank you, Katheryn, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!Sincerely, Fairfield Inn & Suites Staff.
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Great stay. Easy to get into the town center.
Comment from Hotel Management
28 Apr 2024 by Front Desk team , Hotel Management
Hello Jacob,Thank you for taking the time to share your recent experience with us at Fairfield Inn & Suites in Northampton. It's great to hear positive feedback from our guests. Your comments will be shared with all our staff members. We hope to have the pleasure of welcoming you back in the future when you visit Northampton area again.Thank you Fairfield Inn & Suites Team
by A verified traveler
Posted 7 Apr 2024
