Ratings based on 103 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Over priced rundown hotel
Posted 23 Dec 2023 on HotelsWe booked this hotel for our last night in Sri Lanka and it was by far the most rundown hotel we have stayed in.
We booked the most expensive ($260 per night) room that they offered “ beach villa”.
The room was in poor condition and looked nothing like a villa.
Tv didn’t work and bed sheets were old and room was not clean.
Ac blows directly on the bed so you can choose to either be freezing or be super hot.
The hotel is on the beach but far from easy access to anything near by.
Dinning options are at the buffet only and it’s like a 2 star restaurant.
The buffet is $15 per person, kinda high for the quality of food and giving the fact you are in Sri Lanka.
This hotel would be ok for $40 per night for someone that is on budget.
$260 per night in Sri Lanka gets you by far nicer accommodation.
by A verified traveler from Melbourne
Posted 14 Mar 2020
Very spacious property even when near full occupancy. Staff always attentive and going extra mile. Good choice of food at buffet.
Comment from Hotel Management
18 Mar 2020 by TP, Hotel Management
Dear Ciaran,
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.
Ayubowan
Tony Perera
by A verified traveler
Overall good but they have a lot to learn.
Posted 2 Oct 2019 on HotelsOverall good. They have a lot to learn regarding food selection compared to other all inclusive holidays we have taken especially Turkey. We booked B&B but were informed that we should take all inclusive as it represented good value. We don’t agree £70 each per day wasn’t good value at all unless you wanted to snuff yourself or get outrageously drunk!
Comment from Hotel Management
8 Oct 2019 by Tony Perera, Hotel Management
Dear Grahame, thank you very much for taking the time to rate your experience with us!we will certainly take your feedback and share to improve ourselves. We look forward to welcome you once again, if your travel plans bring you back to Sri Lanka! Sunny Regards
by A verified traveler
Posted 15 Sep 2019
Comment from Hotel Management
17 Sep 2019 by Stephan, Hotel Management
Thank you so much for the perfect rating!
We are excited that you had a wonderful experience!
Sunny Regards
by A verified traveler
Posted 2 Apr 2019
Excellent customer service. Highly recommended. Perfect for relaxing break.
Comment from Hotel Management
3 Apr 2019 by Stephan, Hotel Management
Dear Bruce,
thank you so much for the perfect review and praise!
Great that you had a wonderful quick break!
Sunny Regards
by A verified traveler
Posted 30 Mar 2019 on Orbitz
There are many dogs, which is first day a shock but later you can find there are kind and not dangerous and it is part of culture of this island.
Comment from Hotel Management
29 Apr 2019 by Stephan, Hotel Management
Thank you very much for your kind praise and feedback!
by A verified traveler
Very nice
Posted 19 Feb 2019 on Hotels+
Very nice resort. Wonderful huge pool and great pool area on the lawn. Beautiful beach too - and swimmable :). Animation team active. Nice main restaurant, lots of food choices. And tasty. Live music at times nice touch.
Close to the airport, very good choice for a first or last stop in Sri Lanka.
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Very large resort, not for those who prefer more privacy. Sometimes loud too. They take day guests (probably there for a meeting or something), so that at one point there were no more sun umbrellas left for us - which should not happen. A bit complicated to get around. Could have more of a local touch.
Comment from Hotel Management
19 Feb 2019 by Stephan Sandmann, Hotel Management
Thank you very much, Olgica for taking the time to review your experience! We are glad that you had a good time!
Sunny Regards
by A verified traveler
A good place to relax
Posted 31 Dec 2018 on HotelsOverall it was a nice place to spend with my family. Mostly enjoyed in the pool area.
Comment from Hotel Management
1 Jan 2019 by Stephan, Hotel Management
Dear Dilshan,
thank you so much for taking the time to leave your rating! We are glad that you had a wonderful time and hope to see you again some time!
Sunny Regards
by A verified traveler
Family hotel
Posted 6 Dec 2018 on HotelsLoved the hotel and food. Pool was great too. We were AL but when I asked for banana milkshake it was not on the AL. I don’t drink so this was disappointing. Staff are very friendly.
Comment from Hotel Management
7 Dec 2018 by Stephan Sandmann, Hotel Management
Dear Angela,
thank you very much for your response and the praise!
We are glad that you enjoyed the two nights at Club Hotel Dolphin!
Sunny Regards
by A verified traveler from Sydney
Posted 10 Oct 2018
Overall nice facility layout confusing. Staff really nice. Not much entertainment on offer. A little far out to bars, shopping & to find things to do. Food was good.
Comment from Hotel Management
12 Oct 2018 by Stephan, Hotel Management
Dear Dani,
thank you very much for taking the time to share your experience! Wonderful to see that you had a good time!
Sunny Regards!
