North West Division hotel rooms a the Pan Pacific Hotels & Resorts

"Room was good; staff was excellent!"

"The room was extremely clean and the bed was very comfortable. It was nice to have a refrigerator and a location in Orchard for such a low price. . It is a great place to stay if you are spending much time in the room as the room is small and has no chair to sit on. "

"My experience at the Carlton was totally positive. The room was well serviced and very clean. The staff at the hotel were very enthusiastic and I would definitely stay there again."

"Can't fault the service. Had self check-in issues and was in a hurry. Staff was reactive and attended to me with empathy and smiles."

"The housekeeping staff were wonderful, always friendly and helpful. Breakfast was delicious with plenty of good options."

"The staff was amazing, I asked if they could help make the trip special for my daughter’s birthday and they decorated the room with balloons, wrote happy birthday on the window, and left her some local snacks. She was thrilled! They went above and beyond. In addition it was at a great location, a great pool, and quickly let us have a late check out when our travel plans changed. "

"The room was very clean and comfortable, and the staff were friendly and helpful. Overall, I had a really pleasant stay."

"Great location and friendly staff "

"The property was beautiful, with a very dramatic lobby. The staff was courteous, and quite helpful with any questions that I may have. My Marina Bay view room was incredible, well worth the extra cost. I loved the easy access to the mall, underneath the hotel. One reason that I booked this hotel, was that it reminded me of the grand feel, of the Hyatt Regency in San Francisco, which I have always loved."