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Carlton Hotel Singapore (SG Clean)

Photo gallery for Carlton Hotel Singapore (SG Clean)

Exterior
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes

Overview of Carlton Hotel Singapore (SG Clean)

Carlton Hotel Singapore (SG Clean)

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
76 Bras Basah Road, Singapore, 189558

Explore the area

  • Popular LocationOrchard Road6 min walk
  • Popular LocationBugis Street Shopping District8 min walk
  • Popular LocationMerlion17 min walk
  • AirportSingapore (SIN-Changi)24 min drive

Room options

About this area

Singapore

In the entertainment district, Carlton Hotel Singapore (SG Clean) is in Downtown Singapore, a neighborhood in Singapore with great airport proximity. Mint Museum of Toys and Singapore Art Museum are cultural highlights, and some of the area's notable landmarks include Stamford House and Cathedral of the Good Shepherd. Looking to enjoy an event or a game while in town? See what's happening at Marina Bay Street Circuit or Singapore National Stadium. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Cathedral of the Good Shepherd - 1 min walk
  • CHIJMES - 2 min walk
  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 8 min walk
  • Merlion - 17 min walk

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 51 min drive
  • Singapore Changi Airport (SIN) - 24 min drive

Restaurants

  • Long Bar - 2 min walk
  • Carnivore Brazilian Churrascaria - 2 min walk
  • Brotzeit - 3 min walk
  • Sushi Tei - 3 min walk
  • Sufood Singapore - 3 min walk

About this property

Carlton Hotel Singapore (SG Clean)

4.5-star luxury hotel located in Downtown Singapore
Located close to Cathedral of the Good Shepherd and CHIJMES, Carlton Hotel Singapore (SG Clean) provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to hydrotherapy, aromatherapy, or a body scrub at LifeSpa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Chinese cuisine and more. Yoga classes are offered at the gym; the property also has a garden, a hair salon, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and express check-out
  • Bicycle parking, free newspapers, and a 24-hour front desk
  • Guest reviews say great things the dining options, helpful staff, and proximity to the airport
Room features
All 940 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Smart TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: SGD 35 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Wah Lok
  • Cafe Mosaic
  • Tuxedo
  • Shinji by Kanesaka

Things to do

  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (4370 square feet)
  • Meeting rooms - 13

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Pay movies
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 14 days after check-out.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: SGD 35 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore
Carlton Singapore Sg Clean
Carlton Hotel Singapore (SG Clean) Hotel
Carlton Hotel Singapore (SG Clean) Singapore
Carlton Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Carlton Hotel Singapore (SG Clean) have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–10 PM.

How much does it cost to stay at Carlton Hotel Singapore (SG Clean)?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Carlton Hotel Singapore (SG Clean) on Mar 6, 2023 start from P 11,640.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Hotel Singapore (SG Clean) pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Carlton Hotel Singapore (SG Clean)?

Self parking is free at this property.

What time is check-in at Carlton Hotel Singapore (SG Clean)?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlton Hotel Singapore (SG Clean)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Carlton Hotel Singapore (SG Clean) located?

Located in Downtown Singapore, this luxury hotel is steps from Cathedral of the Good Shepherd, CHIJMES, and Singapore Art Museum. Bras Basah Complex and Stamford House are also within 5 minutes. Bras Basah Station is only a 3-minute walk and City Hall Station is 5 minutes.

Can I cancel my reservation for free at Carlton Hotel Singapore (SG Clean) and receive a full refund?

Yes, Carlton Hotel Singapore (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Carlton Hotel Singapore (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Carlton Hotel Singapore (SG Clean) Reviews

Carlton Hotel Singapore (SG Clean) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1071 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 307 out of 1071 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 53 out of 1071 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 37 out of 1071 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 17 out of 1071 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice property
Stayed 1 night in Jan 2023

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Service was excellent and they accommodated our request for late checkout
Stayed 5 nights in Jan 2023

10/10 Excellent

YUK SAU

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
pleasant experience of this stay with my kids - spacious, clean with good location. it's only 300m walk from the City Hall station. the staff are helpful and kind.
Stayed 5 nights in Jan 2023

6/10 Okay

Evelyn

Business traveler
Liked: Cleanliness, property conditions & facilities
Staff were in a rush when I calked for a few items (e.g. extra conditioner, towels, etc) resulting to incorrect items being delivered to the room. When ordering room service, they ask for payment on delivery instead of when checking out. I now have hundreds of receipts to scan and claim instead of just having one summary of invoice like what normal hotels do. Staff need to be more friendly instead of thinking we are bothering them with requests and ordering room service. If customer service is not your passion, please do not work at hotels.
Stayed 1 night in Jan 2023

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except pool was freezing cold
Stayed 1 night in Jan 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, clean spacious room, thoughtful extras, convenient area.
Stayed 4 nights in Jan 2023

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel. Booked an executive room however it was no different from a regular room. No bathrobe, etc. great shopping, good walking area. Staff very accommodating
Stayed 1 night in Jan 2023

10/10 Excellent

Shamini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and amazing customer service. Had a very pleasant stay. The toilet did not have a bidget.
Stayed 1 night in Jan 2023

10/10 Excellent

Hidayah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the room on the 2nd highest floor was magnificent especially in the evening. Room was spacious and the central location makes traveling a breeze.
Stayed 2 nights in Jan 2023

8/10 Good

Narinder

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is in an excellent location. The room in the premium wing was nice and big and well lit. The staff at the hotel particularly the concierge desk were excellent. The only issues, broken toilet, flickering light in our kids room and strange noise which sounds like the elevator.