Ratings based on 264 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
really enjoyed our stay at kins arms, a lovely place with very helpful and friendly staff, who always went beyond.very pleased we were allowed a slightly later ceck out as train not till later. will def come back
food was great too
Comment from Hotel Management
7 May 2024 by Team KA, Hotel Management
Thank you for your lovely comments, so pleased you had a good time. Maybe a longer stay next time, make the 3 train rides each way worth it!
by A verified traveler
Posted 5 May 2024
One night stay but very impressed.
by A verified traveler
Posted 5 May 2024
Excellence
Comment from Hotel Management
5 May 2024 by Team KA, Hotel Management
Awww than you so much Richard, glad you all enjoyed yourselves. Hope to see you again.
by A verified traveler
Posted 4 May 2024
Staff very friendly excellent food in the pub
Plenty of interesting places to visit nearby
Good value for money
Comment from Hotel Management
4 May 2024 by Team KA, Hotel Management
Thank you Eric lovely to meet you, glad you had a nice holiday.
by A verified traveler
Posted 26 Apr 2024
Liked it all except very noisy afte midnight
Comment from Hotel Management
26 Apr 2024 by Team KA, Hotel Management
Glad you had a good time Peter, hope to see you again :)
by A verified traveler
Posted 10 Apr 2024
Nice big spotlessly clean room, very comfortable beds, extremely reasonable price, great location in the centre of town, really friendly staff and very good food.
Comment from Hotel Management
10 Apr 2024 by Team KA, Hotel Management
Thank you Jacqui, we appreciate your feedback :)Hope it didn't take you too long to get back onto Rebellion Way!! If you do Weavers Way in the future, be sure to look us up :)
by A verified traveler
Posted 7 Apr 2024
There's a difference between a hotel, a B&B, and a room above a pub - this is definitely a room above a pub.
It advertised parking yet when I arrived the 'car park' was completely full. I had to use a nearby pay and display. When I checked in I was told it might empty a bit later but I was going to an event where I would be drinking so I had to leave it in where it was..This added £6 onto the cost.
When I was shown my room I was asked about a second guest. When I said it was just me the person checking me in took one of the breakfast bags. It felt a bit churlish to have it taken away when I had paid the same price for the room.
Yes, I said breakfast bag. A tub of porridge, a plastic wrapped croissant, a flapjack, an apple, and a carton of apple juice. One pub I have stayed in (for over £30 less) had a delicious local sourced fry-up, it was a shame they couldn't offer anything like that.
The worst part was the noise. I received an email with a lot of information in advance and it says it has entertainment on Friday and Saturday until midnight. I think that's done to put off people complaining. I left my event at 9 as I was really tired and tried to relax.The entertainment was thumpingly loud and made it impossible to sleep
Overall I was disappointed. If you are going to charge hotel prices you need to offer hotel service. This was nowhere near
Comment from Hotel Management
11 Apr 2024 by Team KA, Hotel Management
Very sorry you didn't enjoy your stay with us.
by A verified traveler
Great value stay
Posted 18 Feb 2024 on HotelsMade to feel really welcome by the team and indeed fellow customers. Comfortable sleep and the breakfast bags much appreciated.
Food in the evening was excellent quality and definitely good value.
Only observation, and not a criticism in any way, is that there’s live music on Friday and Saturday nights so if you’re a light sleeper, earplugs would be recommended.
It wasn’t a problem for us and we fell asleep easily enough, but if you are a light sleeper then bear it in mind.
Comment from Hotel Management
18 Feb 2024 by Team KA, Hotel Management
Glad you enjoyed your weekend break and hope to see you again
by A verified traveler
Posted 31 Jan 2024
Comment from Hotel Management
5 Feb 2024 by Team KA, Hotel Management
Thank you - glad you enjoyed your stay with us.
by A verified traveler
Posted 21 Jan 2024 on Hotels
It was very nice pub and freindly to rooms very clean 👌
Comment from Hotel Management
5 Feb 2024 by Team KA, Hotel Management
Thank you Robin - hope to see you again.
