Ratings based on 871 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Wished the waterpark tickets were included or at least an option to add on Expedia
Comment from Hotel Management
3 May 2024 by The Reservations Team, Hotel Management
Thank you for your review. We agree unfortunately it is not an option for us with them. So happy to see that you enjoyed your stay.
by A verified traveler
Posted 27 Apr 2024
Awesome place for the family
Comment from Hotel Management
3 May 2024 by The Reservations Team, Hotel Management
Thank you for your review we can't wait to welcome you back again.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Brittney, Hotel Management
We are sad to see you did not enjoy your stay. We value our guests and their opinions. Would you mind sharing over what made your stay subpar so we can address that?
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Brittney, Hotel Management
Thank you for your review. We hope you enjoyed your stay!
by A verified traveler from Milton
Posted 19 Apr 2024
Staff was great. Having the dinning area on site was a plus
Comment from Hotel Management
23 Apr 2024 by Brittney, Hotel Management
Thank you for your review. We are glad you enjoyed your stay!
by A verified traveler
Posted 12 Apr 2024
Water park small
Comment from Hotel Management
16 Apr 2024 by Brittney, Hotel Management
Thank you for your review. We hope you enjoyed your stay!
by A verified traveler
Posted 8 Apr 2024
Love j peak great place!
Comment from Hotel Management
9 Apr 2024 by Brittney, Hotel Management
Thank you for your review. We are glad you enjoyed your stay!
by A verified traveler
Posted 6 Apr 2024
Well maintained and beautiful winter resort. Friendly staff and shuttle service was convenient.
Comment from Hotel Management
9 Apr 2024 by Brittney, Hotel Management
Thank you for your review. We are glad you enjoyed your stay!
by A verified traveler
Posted 17 Mar 2024
Everything was excellent. only suggestion is more tables in the pool area.
Comment from Hotel Management
1 Apr 2024 by The Reservations Team, Hotel Management
Thank you for your review. We can't wait to welcome you back again.
by A verified traveler from Ottawa
Posted 16 Mar 2024
All around out stay was excellent. The staff were helpful, and the hotel is located right on the mountain so it’s ski in and out. The onsite restaurants are also quite good. One issue one of the nights with noise around and above our floor (basically noise proofing is not great and we had really loud neighbours) but it wasn’t bad enough to wreck our stay.
Comment from Hotel Management
1 Apr 2024 by The Reservations Team, Hotel Management
Thank you for your review. We appreciate your feedback. We look forward to seeing you again.
