Ratings based on 998 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Quiet. Friendly staff
by A verified traveler
Posted 4 Jun 2024
Clean and quiet
by A verified traveler
Posted 4 Jun 2024
Very comfortable and clean
by A verified traveler
Posted 4 Jun 2024
I had a reservation and when I checked in it was so hot in my room. There was NO air conditioning on in my room at all. I left to get some food and it was still HOT when I returned! why would you give a room to anyone who has not had the AC on at all!!!
Comment from Hotel Management
4 Jun 2024 by Hima, Hotel Management
We apologize for the inconvenience you experienced during your stay, Martha. We strive to provide a comfortable environment for all our guests, and it's disappointing to hear that the air conditioning in your room was not working correctly. We take feedback seriously and will address this issue with our maintenance team to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.
by A verified traveler from Brooklyn Park
Posted 2 Jun 2024
Extremely friendly and helpful staff.
Comment from Hotel Management
2 Jun 2024 by Guest Experience Team, Hotel Management
Thank you for choosing to stay with us recently at Super 8, North Platte and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We will make sure to share this with our team to let them know to keep up the amazing work and hope you'll stop by when you're back in North Platte for another exceptional stay.
by A verified traveler
Posted 25 May 2024
Facility appears to have been let go. I was appalled at how much work needs to be done to bring it up to Super 8 standards.
Comment from Hotel Management
25 May 2024 by Hima, Hotel Management
We're sorry to hear about your experience and that our facility didn't meet your expectations, Gerald. We appreciate your honest feedback and are working hard to improve. We hope you give us another chance in the future to provide you with a better stay. Thank you for letting us know.
by A verified traveler
Posted 23 May 2024
Hidden parking and safe
Comment from Hotel Management
25 May 2024 by Hima, Hotel Management
Thank you so much for taking the time to leave us a 4-star review! We're delighted you had a pleasant stay at our motel. Your feedback is precious to us, and we'll use it to continue improving our services. We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Guest Experience Team, Hotel Management
Dear Beatriz,Thank you for your positive feedback! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Hima, Hotel Management
Thank you for choosing to stay with us, Mandy! We appreciate your feedback and are committed to continuously improving our services to ensure the best experience for our guests. If there's anything specific you think we could do better, please feel free to share so we can make your next stay even more enjoyable. We look forward to welcoming you back and providing you with an exceptional experience.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Hima, Hotel Management
Thank you for choosing to stay with us during your recent visit, Liezl. We appreciate your feedback and the time you took to rate your experience. While we aim to provide every guest with a five-star experience, we understand that there may have been areas where we fell short of your expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope that you'll give us another opportunity to exceed your expectations in the future. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We value your feedback and look forward to welcoming you back for a more enjoyable stay.
