Ratings based on 240 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Beautiful, but not exactly convenient
Posted 24 Dec 2023 on HotelsI needed to find a place for family to stay overnight since we had a sick person in our household. The unit was spacious and comfortable w/a stunning view of the ocean. The only downside was check-in. You had to go to a different building, and their "pet friendly" policy is limited to service animals. Don't advertise they have a pet friendly policy if only service animals are allowed.
by A verified traveler
Posted 7 Aug 2023
The lock pad was broken and unable to be fixed. Also, the bed was the most uncomfortable bed I’ve ever been in with pillows like rocks. there was garbage on the floor no lights on the balcony.
by A verified traveler
Posted 7 Mar 2023 on Hotels
by A verified traveler
Posted 15 Nov 2022
by A verified traveler from Adams Run
Posted 5 Nov 2022
This place is extremely difficult. If you book here through Expedia, expect problems. You have to check in through a different hotel a couple miles down the road. If you have any problems, you won’t get any help from the front desk. You will have to go back through Prince. If you are the one to book the room, they won’t allow your spouse to check you in. This created an entirely different problem since the two hotels are not connected. After several trips back and forth, we finally got our room only to end up with a bad shower…didn’t work. Don’t expect to be able to go down to the lobby and they help you. You have to go back to Prince hotels again. 😡 this was absolutely the worst check in experience I have ever had. With that being said, the staff was friendly, the room was clean. I am just so frustrated and I will not stay here again because of the hassle of check in. When I explained my frustration, the girl at the desk told me if I had booked through them, none of this would have happened. In the days of third party booking, apps, and looking for a place to stay, who books that way anymore? Get with the 21 century y’all. Third party p
Booking is here to stay.
by A verified traveler
Posted 14 Oct 2022
Very friendly, clean
by A verified traveler
Posted 31 May 2022 on Orbitz
Clean safe family friendly ..a great place to stay..
by A verified traveler
Posted 28 May 2022 on Orbitz
Everyone was super friendly. Didnt like that I didnt have same amenities a Wyndam member.
by A verified traveler
Posted 23 May 2022
Pool , Fire Pit
by A verified traveler
Posted 27 Mar 2022 on Hotels
