Ratings based on 1,162 Verified Reviews

2.8 out of 5
2.8 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Staff is super sweet :)
1 out of 5
by A verified traveler

Posted 14 Jun 2024
This is not a place that anyone should give their business too. If you stay any longer than 1 day, they will wait for you to pay up on however many days ahead you pay and then they will find ANY excuse to evict you without any kind of a warning. I stayed at this hotel for almost one week. I had a few guests during daytime hours. The security guard knew I did and even talked to my guests as he would be walking by. He NEVER EVER said anything to me about the policy on having guests. I assumed that it was fine to have guests over but that after 6pm, all unregistered guests must not be on property. The policy they have in place is that EVERYONE who goes to your room. must be registered at the office. They told me that if someone delivers food to my room and I don't register that person that they can then evict me! So I didn't get a warning or anything, even after they got money from me every day and after I paid in full for 2 days. Nothing happened to warrant security to knock on my door very aggressively, but yet he did. He was yelling when I opened my door and was telling me that I could be detained. This hotel does not do good business and for sure is in no way hospitable at all whatsoever. It is very obvious that they do this to people so they can rerent out rooms that are rented out already. I found out after being evicted that I am not the only person they have don't this to and that this is a HUGE pattern. They do this to people every day there. So beware.
Comment from Hotel Management
15 Jun 2024 by Premier Inn, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler from Phoenix

Posted 13 Jun 2024
One of the front desk ladies is very impatient and short with customers
Comment from Hotel Management
13 Jun 2024 by Front Desk, Hotel Management
We appreciate your feedback.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Front Desk , Hotel Management
We appreciate your feedback.
3 out of 5
by A verified traveler

Posted 6 Jun 2024
No tv
Comment from Hotel Management
8 Jun 2024 by Front Desk, Hotel Management
We appreciate your feedback.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
It had a noce pool
Comment from Hotel Management
5 Jun 2024 by Front Desk, Hotel Management
We appreciate your feedback.
1 out of 5
by A verified traveler

Posted 1 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Front desk, Hotel Management
We appreciate your feedback.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
5 out of 5
by A verified traveler

Posted 29 May 2024
The staff here excellent they treat people with dignity no matter who they are and I appreciate that 😁👍
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
We appreciate your feedback.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024