Ratings based on 494 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Staff was very friendly. Check in was quick and efficient. We were a little concerned about the area the hotel was in, but we stayed without any negative experiences.
The room was comfortable, parking was abundant. Our only grievance was the difficulty in using the television as there was no guide to access.
Comment from Hotel Management
15 May 2024 by Holiday Inn Express North Lima, Hotel Management
Thank you for the great review and we will follow up on the missing TV list.
by A verified traveler
Posted 29 Apr 2024
Well maintained and clean. Somewhat convenient to Boardman, OH.
Comment from Hotel Management
30 Apr 2024 by Holiday Inn Express North Lima, Hotel Management
Thank you for the great rating and nice comments.
by A verified traveler
Posted 22 Apr 2024
All staff was very kind
Comment from Hotel Management
23 Apr 2024 by Holiday Inn Express North Lima, Hotel Management
Thank you for the five out of five and we are glad you liked our kind staff.
by A verified traveler
Posted 13 Mar 2024
I wish I would’ve checked recent reviews. This place is not in good condition. Staff are very kind but that’s the end of the good news. Upon entering, the floors were dirty. I should’ve taken this as a warning sign. After check in, the elevator had a cleaning bottle on the floor. I got to my floor and the halls were very smelly. It smelled like someone had crop dusted. I got to my room with my nose turned up. Room seemed okay but was very dated. I did some work for about 10 minutes and decided to check out. I left and the bottle was still in the elevator and the hallway was still smelly. Do not recommend.
Comment from Hotel Management
14 Mar 2024 by Holiday Inn Express North Lima, Hotel Management
We apologize and will be renovating in October. Your comments will be given to the housekeeping supervisor.
by A verified traveler
Posted 25 Feb 2024
Needs some updating but for one night it wasn't bad.
Comment from Hotel Management
27 Feb 2024 by Holiday Inn Express North Lima, Hotel Management
Thank you for the four out of five. We will be renovating this Fall.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Holiday Inn Express North Lima, Hotel Management
Thank you for the great rating!
by A verified traveler
Posted 6 Jan 2024
Really enjoyed the cleanliness and the breakfast options
Comment from Hotel Management
11 Jan 2024 by Holiday Inn Express North Lima, Hotel Management
Thank you for the five out of five!
by A verified traveler
Posted 23 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Holiday Inn Express North Lima, Hotel Management
Thank you for the 10 out of 10!
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
24 Dec 2023 by Holiday Inn Express North Lima, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
11 Jan 2024 by Holiday Inn Express North Lima, Hotel Management
We apologize for whatever caused the 2 out of five.
