Ratings based on 627 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Statesville
Posted 6 Apr 2024
The hotel cancelled my reservation and booked me in another hotel because they said they were over sold. I’m not sure why I had to relocate because I was at the hotel ready to check in by 1:15. The hotel that I was relocated to was 20 more minutes farther than my work place for the week so I had to contend with extra traffic every morning and afternoon. The Towne Place Suites is the hotel my company uses for all visiting employees. We have given them plenty of business over the years. Not sure if we will continue or not.
Comment from Hotel Management
7 Apr 2024 by Alicia T, General Manager, Hotel Management
Hello Kelly R,Please reach out to the hotel so we can discuss how we can make this right for you.
by A verified traveler
Posted 4 Apr 2024
Ok
Comment from Hotel Management
7 Apr 2024 by Alicia T, General Manager, Hotel Management
Hello Robert,Thank you for staying with us. We look forward to welcoming you again in the future.
by A verified traveler
Posted 31 Mar 2024
Great place to stay. Clean and comfortable
Comment from Hotel Management
1 Apr 2024 by Alicia T, General Manager, Hotel Management
Hello Kelly,I am so glad you enjoyed your stay. Thank you so much for your feedback! We look forward to welcoming you again in the future.
by A verified traveler
Posted 24 Feb 2024
Great location , Staff wonderful. Clean and modern. Was able to bring our dog and staff was welcoming.
Comment from Hotel Management
25 Feb 2024 by Alicia T, Hotel Management
Thank you for taking the time to share your feedback. I am so glad you and your furry friend had a wonderful stay. We look forward to seeing you again!
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Alicia, Hotel Management
We appreciate your visit and your feedback. It was a pleasure to have you as our guest. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 Dec 2023 on Orbitz
Comment from Hotel Management
14 Jan 2024 by Shea , Hotel Management
Dear Thomas, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay here with us and we hope to see you again in the near future! Sincerely, TownePlace Suites Providence North Kingstown
by A verified traveler
Posted 27 Nov 2023
Room had a kitchen which was great. Full breakfast was nice and accommodation was good. Bed was a little soft (in my opinion) and pillows werent great...but everything else was awesome
Comment from Hotel Management
14 Jan 2024 by Shea, Hotel Management
Dear Joshua, Thank you for taking the time to share your experience with us! We are so glad to hear you were satisfied with your stay and our staff could accommodate you to meet your needs! We hope that you will visit us again in the near future! Sincerely, TownePlace Suites Providence North Kingstown
by A verified traveler
Posted 26 Nov 2023
Friendly staff
Comment from Hotel Management
14 Jan 2024 by Shea, Hotel Management
Dear Stephanie, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here with us and that our staff was friendly! We hope that you will visit us again in the near future! Sincerely, TownePlace Suites Providence North Kingstown
by A verified traveler
Posted 24 Nov 2023
quick check in, very clean.
Comment from Hotel Management
14 Jan 2024 by Shea, Hotel Management
Dear Anne, Thank you for taking the time to review us! We are glad to hear you were pleased with our check in process and the cleanliness of our spaces! We hope to see you again in the near future! Sincerely, TownePlace Suites Providence North Kingstown
by A verified traveler
Posted 31 Oct 2023
Great stay for the price
Comment from Hotel Management
14 Jan 2024 by Shea , Hotel Management
Dear Cheriee, Thank you for reviewing us! We are so pleased to hear you were satisfied with your stay as we do our very best to ensure a great stay for each of our guests! We look forward to seeing you again soon! Sincerely, TownePlace Suites Providence North Kingstown
