Ratings based on 787 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Outdated decor
Comment from Hotel Management
11 Jun 2024 by Hotel Manager , Hotel Management
Dear Scott,Thank you for your 4 out of 5 rating. We appreciate your feedback regarding the outdated decor. We'll take this into consideration as we continuously strive to improve our facilities and provide a more modern and comfortable experience for our guests.Sincerely, Hotel Manager
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Hotel Manager , Hotel Management
Dear Paula,We appreciate you taking the time to review your stay at our hotel. To ensure an even better experience next time, we would love to hear what improvements could help us achieve a 5-star rating from you.Sincerely, Hotel Manager
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Katie,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
Good location, price affirdable
Comment from Hotel Management
24 May 2024 by Hotel Manager , Hotel Management
Dear Eliza,Thank you for your perfect rating and positive feedback. We’re delighted to hear that you found our location convenient and our prices affordable. Your satisfaction is our top priority and we’re thrilled to know that we were able to meet your expectations. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 21 May 2024
Love the location and the price, great staff and delicious breakfast
Comment from Hotel Management
22 May 2024 by Hotel Manager , Hotel Management
Dear Alexandra,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you loved our location and found our prices reasonable. It's fantastic to know that you had a great experience with our staff and enjoyed our delicious breakfast. We appreciate your feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Manager , Hotel Management
Dear Eliza,Thank you for the 5-star rating. We aim for 100% guest satisfaction, and it's gratifying to know you were so pleased. We are committed to offering a perfect blend of comfort, convenience, amenities, and value to our guests, and it seems you concur. Should your travels bring you back to this area, we hope you will choose to stay with us again. Serving guests like you truly makes this business a delight.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Rooms are dirty and outdated, our shower and sink wouldn’t drain and barely any hot water. Guess you get what you pay for
Comment from Hotel Management
22 May 2024 by Hotel Manager , Hotel Management
Dear Chelsie,We apologize for the dissatisfaction you experienced with the cleanliness and amenities of your room. Your feedback regarding the drainage issues and lack of hot water is concerning, and we will address these promptly to ensure a more comfortable experience for our guests. While we strive to offer affordable accommodations, it is imperative that they meet our guests' expectations for cleanliness and functionality. We hope to have the opportunity to improve your impression in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Very disappointing, noisy, you can hear anything upstairs and have odor in the hall way and room. Shower is bad, no space to keep soap! The recent upgrade just quick fixes, won’t stay again!
Comment from Hotel Management
22 May 2024 by Hotel Manager , Hotel Management
Dear Kate,We apologize for the disappointing experience you had during your stay. Your feedback is valuable, and we take it seriously. We will address the noise issues, odors, and shower space concerns to ensure a more comfortable stay for our guests in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager
by A verified traveler
Posted 18 May 2024
Outdated
Hallways have this smell
Tv
Comment from Hotel Management
22 May 2024 by Hotel Manager , Hotel Management
Dear Daniel,We apologize for the issues you encountered during your stay. Your feedback regarding the outdated hallways and unpleasant smell is concerning, and we will address these promptly to ensure a more pleasant environment for our guests. Additionally, we will inspect the TVs to ensure they are functioning properly. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by Hotel Manager , Hotel Management
Dear Seth,We regret to hear about your unsatisfactory experience. Your feedback is important to us, and we would appreciate more details to address specific concerns. We are committed to continuous improvement and would like the opportunity to make things right. Please feel free to reach out to us with additional information so that we can better understand and address your issues.Sincerely, Hotel Manager
