Ratings based on 992 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
21 Apr 2024 by GM, Hotel Management
Thank you for the AWESOME review!
by A verified traveler
Posted 19 Mar 2024
Was great nicer then expected
Comment from Hotel Management
21 Apr 2024 by GM, Hotel Management
We are happy you enjoyed your stay!
by A verified traveler from Johnston
Posted 10 Mar 2024
The room was very clean and updated. The hallways were in need of being updated-the carpeting in the hall was dirty and smelled moldy. The pool was clean, as was the gym area. However, upon checking in, the woman at the front desk was not friendly, and seemingly annoyed that I was there. Check out was fine.
Comment from Hotel Management
12 Mar 2024 by GM, Hotel Management
We appreciate you taking the time to share your feedback. We are disappointed to learn that you felt the person checking you in was not friendly and will be sharing this with the team. We strive to take care of all of our guests and make them feel welcomed.Please accept our apologies on behalf of the team.
by A verified traveler
Posted 4 Mar 2024
Three property was nice and the staff really friendly. It would be nice for the hotel to get some EV level 2 chargers.
Comment from Hotel Management
5 Mar 2024 by GM, Hotel Management
Thank you for staying with us and sharing your feedback. We have been exploring the possibilities of adding EV level 2 charges and hope to install them on our property.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
5 Mar 2024 by GM, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
3 Mar 2024 by GM, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 25 Feb 2024
Enjoyed another stay at this family friendly hotel. Lots to do for the kids and a great location. Will definitely be going back again.
Comment from Hotel Management
3 Mar 2024 by GM, Hotel Management
We love our return guest as they become part of our family!Thank you for taking the time to share your feedback.
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
21 Apr 2024 by GM, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 18 Feb 2024
Everything was Perfect!
Comment from Hotel Management
18 Feb 2024 by GM, Hotel Management
Thank you for staying with us and taking the time to share your feedback.
by A verified traveler
Posted 17 Feb 2024
The suite itself was clean but the bathroom wasn’t touched- there were hairs, presumably pubic, on the bathroom floor and a bathing suit left in the shower. So also assuming the shower wasn’t cleaned if the persons before us bathing suit was left there.
Comment from Hotel Management
18 Feb 2024 by GM, Hotel Management
Thank you for sharing your feedback regarding your recent stay.We apologize for the lack of attention to detail by the housekeeper. We will share this with the team to ensure it does not happen again in the future.
