Ratings based on 659 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Room was very clean & the staff were wonderful!
Comment from Hotel Management
10 Jun 2024 by Staybridge Suites Management Team, Hotel Management
Dear Adam, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you found your room spotless and felt the service from our associates was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 9 Jun 2024
Would stay again
Comment from Hotel Management
10 Jun 2024 by Staybridge Suites Management Team, Hotel Management
Dear Mary, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We love knowing you will return and can't wait to welcome you back for another exceptional stay.Appreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 4 Jun 2024
I’ve stayed here many times for work and the staff is always friendly and helpful. The elevators are a little scary, but it’s still my go to for work travel.
Comment from Hotel Management
5 Jun 2024 by Staybridge Suites Management Team, Hotel Management
Dear Toni, We are delighted to know that Staybridge Suites Charleston-Ashley Phosphate has become your go-to choice for work travel! Our team takes great pride in providing exceptional service to all our guests, and we are thrilled you have consistently experienced this during your stays with us. We appreciate your feedback regarding the elevators and will address this with the respective team for further improvements to ensure a comfortable and safe experience for all our guests. Thank you for your loyalty, and we look forward to welcoming you back on your next visit to Charleston!Appreciatively,Staybridge Suites Management Team
by A verified traveler from Jacksonville
Posted 28 May 2024
Wonderful staff, extremely helpful and courteous. Amazing breakfast.
Comment from Hotel Management
29 May 2024 by Staybridge Suites Management Team, Hotel Management
Dear Edythe, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel staff was noteworthy. We are also glad you enjoyed the breakfast.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 28 May 2024
Our stay was good! Our room was clean and the staff was excellent. However, we did have at least ten huge gnats that were on our walls and the ceiling. And we were able to hear everything other guests were saying because I am guessing the internal walls lack insulation.
Comment from Hotel Management
29 May 2024 by Staybridge Suites Management Team, Hotel Management
Dear Cheyenne, We are glad to know that, overall, your stay with us was enjoyable and that you found our room clean with exceptional service from our associates. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections; however, we will address this with our service provider for further improvements. Also, we apologize for the noise issues you experienced from nearby guests. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We will address the concerns you have mentioned with our maintenance and housekeeping teams for further improvements. We truly appreciate your understanding and hope that despite these challenges, you were still able to have a comfortable stay with us. Thank you for choosing to stay at Staybridge Suites Charleston-Ashley Phosphate, and we hope to have the opportunity to welcome you back for an even better stayAppreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 26 May 2024
Wonderful staff and fantastic vacation
Comment from Hotel Management
27 May 2024 by Management Team, Hotel Management
Dear michelle, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel staff was noteworthy. We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Appreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 20 May 2024
Great
Comment from Hotel Management
22 May 2024 by Staybridge Suites Management Team, Hotel Management
Dear Lanique, We are so pleased that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate. It is always gratifying to receive praise for exceeding expectations, and we are delighted that you found everything about us satisfying.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 19 May 2024
Everything was great!
Comment from Hotel Management
20 May 2024 by Staybridge Suites Management Team, Hotel Management
Dear Angela, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate. It is lovely to know we exceeded your expectations and expectations, and we are delighted you found everything about us satisfying! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Appreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 19 May 2024
Super clean rooms, friendly staff, quiet, great location
Comment from Hotel Management
20 May 2024 by Staybridge Suites Management Team, Hotel Management
Dear Jonathan, Thank you for taking the time to share such an excellent review about your experience here at the Staybridge Suites Charleston-Ashley Phosphate. Your praises for our courteous associates, cleanliness, and convenience of our location truly warm our hearts. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another outstanding experience.Appreciatively,Staybridge Suites Management Team
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Staybridge Suites Management Team, Hotel Management
Dear Tom, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Staybridge Suites Charleston-Ashley Phosphate so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Appreciatively,Staybridge Suites Management Team
