Ratings based on 909 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
At checkin I was told that I was not getting the double room I had paid for and there was nothing they could do. Overall facility doesn't quite measure up to most other Hiltons.
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Caleb, thank you for sharing your feedback. We're sorry you experienced a discrepancy during check-in. Our team will look into this further. As for the facility, we continually work to improve and will consider your comments.
by A verified traveler
Posted 1 Jun 2024
The front desk guy Adam was very friendly and welcoming helped get me into a room quick explained everything very well
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Anthony, the team at Hilton Garden Inn Akron-Canton Airport is delighted to know that Adam provided you with such a warm and efficient welcome. We're thrilled to hear that you had a positive experience. We look forward to your next visit!
by A verified traveler
Posted 29 May 2024
It was a pleasant stay. I would use this property again.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Miller, thank you for your positive feedback! The team at Hilton Garden Inn Akron-Canton Airport is delighted to hear you enjoyed your stay. We look forward to welcoming you back in the future!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Michael, the team at Hilton Garden Inn Akron-Canton Airport is thrilled to see your excellent rating. Thank you for your support! We hope to welcome you back soon.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Thanks for the great rating, Nathan!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hilton Garden Inn Akron-Canton Airport soon, we'd love to have you back!
by A verified traveler
Posted 18 May 2024
Very pretty. Nice pool
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Hello Julie,Thank you for your wonderful review! The team at Hilton Garden Inn Akron-Canton Airport is delighted you enjoyed our beautiful setting and the pool. We're looking forward to welcoming you back soon!
by A verified traveler from newton
Posted 12 May 2024
It was good
Comment from Hotel Management
13 May 2024 by Customer Service, Hotel Management
Sonia, it's wonderful to hear that your stay at the Hilton Garden Inn Akron-Canton Airport was pleasant. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 10 May 2024
So close to the airport which was perfect for our 7 am flight.
Comment from Hotel Management
11 May 2024 by Customer Service, Hotel Management
Amy, it's delightful to know that Hilton Garden Inn Akron-Canton Airport's proximity to the airport supported your early flight needs effectively. We hope to have the pleasure of serving you again in the future. Safe travels!
by A verified traveler
Posted 22 Apr 2024
Thank you for making our stay amazing. Our cheer competition was not far away and we loved the accommodations
Comment from Hotel Management
23 Apr 2024 by Customer Service, Hotel Management
Andrea, it's heartening to hear that your stay at Hilton Garden Inn Akron-Canton Airport was amazing. We're glad you found your cheer competition close by and that you enjoyed the accommodations. We look forward to your return for another delightful stay.
by A verified traveler
Posted 14 Apr 2024
Our only issue was parking and entering the building. Terrible rain and wind no parking available near usable doors. Nearly fell to strong winds. They can’t control the weather but they could have allowed those doors to work.
Comment from Hotel Management
15 Apr 2024 by Customer Service, Hotel Management
Margaret, it's wonderful to hear that your stay at the Hilton Garden Inn Akron-Canton Airport was largely enjoyable. We understand how challenging weather can make accessing the building tricky. Your comments regarding the convenience of access during bad weather are insightful and we'll consider them as part of our ongoing commitment to improving guest experiences. Looking forward to welcoming you back, and hoping for much better weather.
