Ratings based on 534 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2023
The room was clean, the beds were comfortable and the area was quiet. The hotel was easy to find and it was within driving distance to everything. The only drawback was that one of the reasons I booked at this location was because it said it included breakfast, but when we arrived and asked, they said the dining room was closed for the season so no breakfast.
Comment from Hotel Management
18 Sep 2023 by manager, Hotel Management
Thanks for your feedback. I apologize for the issues you encountered during your stay, thank you for bringing the issues to our attention. We appreciate your feedback, and I will address the issues with the appropriate department heads. Sincerest apologies.
by A verified traveler
Posted 16 Sep 2023
Only 1 seat hard kitchen chair. Bed head board noisy. Bed very high hard to get in to.
Comment from Hotel Management
18 Sep 2023 by manager, Hotel Management
Thanks for your feedback. I apologize for the issues you encountered during your stay, thank you for bringing the issues to our attention. We appreciate your feedback, and I will address the issues with the appropriate department heads. Sincerest apologies.
by A verified traveler
Posted 16 Sep 2023
Booked two rooms with two beds in each, paid then got to room to find we had one with two beds and one with one bed. Got a cot in each room for kids. No discount or anything. Was supposed to include breakfast, one day was nothing hot and another day was no breakfast at all. Absolutely would not stay again.
Comment from Hotel Management
16 Sep 2023 by Shanon Osinski, Hotel Management
Thank you for choosing Hampton Inn St. Louis/Columbia for your travel accommodations! I apologize for the issues you encountered during your stay, thank you for bringing the issues to our attention. We appreciate your feedback, and I will address the issues with the appropriate department heads. Sincerest apologies
by A verified traveler
Posted 13 Sep 2023
Comment from Hotel Management
18 Sep 2023 by manager, Hotel Management
Thanks
by A verified traveler from Harbour Grace South
Posted 9 Sep 2023
Outdated, toilet didn't flush properly, musty smelling, and kitchenette cookware lacking. Not a place we would choose to stay in again, regardless of the price.
Comment from Hotel Management
11 Sep 2023 by manager, Hotel Management
Thanks for your feedback. It is very important for us. We really appreciated your time.
by A verified traveler
Posted 4 Sep 2023
room needed major renovations. appliances did not work properly, no exhaust fans in kitchen or bathroom, t-bar ceiling in the entire room was falling down, will never stay there again....
Comment from Hotel Management
4 Sep 2023 by manager Dawn , Hotel Management
were sorry to hear about your stay with us we are still in the middle of renovating..
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
5 Oct 2023 by manager, Hotel Management
Thanks for your feedback.
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
6 Sep 2023 by Manger, Hotel Management
Thanks for your feedback. It is very important for us. Really appreciated your business.
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
5 Oct 2023 by manager, Hotel Management
Thanks for your feedback.
by A verified traveler
Posted 30 Aug 2023
It was kind of run down with very old fixtures and bad tv
Comment from Hotel Management
1 Sep 2023 by manager, Hotel Management
Good morning, Thanks for your feedback. We really appreciated your business. Your feedback is very important for us.
