Ratings based on 964 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
We had a pleasant stay at Hotel Zoe. Its close proximity to the fisherman’s wharf was the reason I booked this place. Despite it being in a trendy area, it was quiet at night, which was a plus. The staff were lovely and accommodating. There was free coffee service in the morning which was nice. The downside to this place was they have very expensive valet parking which was the only parking option they offer as they do not allow for self-park. $75 per night for the valet parking is quite steep but we paid for it for our peace of mind because San Francisco is notorious for car-break ins. The bed and pillows were soft and comfortable. The shower was my favorite part of the stay. It was very clean, modern, tastefully designed and it made me feel relaxed and clean after a day’s adventures. We had a great stay and we will be happy to recommend it to friends and family.
by A verified traveler
Posted 28 Apr 2024
Great customer service! Joe and Eric are the best! Very friendly and courteous! Went out of their way to provide comfort to guests.
by A verified traveler
Posted 25 Apr 2024
Reliably nice. We enjoyed the fire tables in the courtyard. The location is just tucked away enough to avoid the crowd and noise from the Wharf. More of an adult place, not a lot of kids. If you want kids and noise head across the street to RUI.
by A verified traveler
Posted 25 Apr 2024
My first trip to San Francisco and I couldn’t have asked for a better location the pier is 2 blocks away everything is so walkable from this location, bonusTrader Joes is just around the block also. I am a solo female travel and I felt safe in and around this location.
The restaurant and bar are a nice way to start or end your evening, if you prefer there is coffee and tea in the lobby where you can sit inside at the fireplace or outside in courtyard in the AM or enjoy your wine in evening with some-mores .
The staff were so helpful and pleasant and readily answered or assisted with details to enable guest to enjoy their stay.
I will definitely stay here when I travel to SFO!
DYoung
by A verified traveler
Posted 24 Apr 2024
Undisclosed fees and thin doors. I thought the person in the room next door was trying to scratch their way in through the connecting door.
by A verified traveler from Riverton
Posted 21 Apr 2024
Enjoyed our stay. Definitely recommend and will stay again in the future.
Comment from Hotel Management
23 Apr 2024 by Zoe, Hotel Management
Hi Ludmila, Thank you for the 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you enjoyed your stay. Your recommendation means a lot to us. We would be delighted to welcome you back in the future.Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 21 Apr 2024
Great location, helpful staff, and the outdoor fireplace at nights is a good vibe.
Comment from Hotel Management
23 Apr 2024 by Zoe, Hotel Management
Hi Nikzad, Thank you for sharing your positive experience with us! We truly appreciate your kind words about our great location, helpful staff, and the fantastic vibes from the outdoor fireplace. We are delighted to hear that you enjoyed your time with us. Looking forward to welcoming you back on your next visit!Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 18 Apr 2024
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by A verified traveler
Posted 17 Apr 2024
Hotel staff were great! Food in the restaurant was terrible. Worst coffee I've ever tasted. Restaurant bartender was not friendly on the evening shift.
by A verified traveler from Walnut Creek
Posted 17 Apr 2024
Affordable, friendly and so close to the Wharf. Everything we wanted to do was walkable. Valet was quick to both pick up and drop off our car. Staff was incredibly friendly and helpful. Our room was so clean and comfortable
