Ratings based on 253 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Location is great, but hotel was a little worn and neglected.
Comment from Hotel Management
5 Jun 2024 by Sands on Golden Lake, Hotel Management
Thank you for your review. I have forwarded this to the Innkeeper.Kindest Regards,Nicole
by A verified traveler
Posted 11 May 2024
We were a party of 4 seniors sharing a cottage that was very comfortable and well supplied in the kitchen, bedrooms,bathrooms and living space. We enjoyed the fireplace and the bonfire pit on the beach We would suggest that your online dining menu is updated to describe what is actually on the menue.Other than that we really enjoyed our. 2 night stay.
Comment from Hotel Management
12 May 2024 by Nicole, Hotel Management
Hi KirstieThank you for your review. We are glad you enjoyed your stay. And thank you for letting us know about the menu difference.Nicole
by A verified traveler from Sutton West
Posted 24 Jan 2024
Comment from Hotel Management
21 Mar 2024 by Front Desk, Hotel Management
Thank you for your review.
by A verified traveler
Posted 13 Jan 2024 on Hotels
by A verified traveler
Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Innkeeper, Hotel Management
Loved having you here!
by A verified traveler
Posted 29 Sep 2023
The view is breathtaking, the duck poop all over the beach and floating in the water less so, but I understand that the ducks float to this property because at this time of year, they’re not hunted
Comment from Hotel Management
18 Oct 2023 by Innkeeper, Hotel Management
It is so great that you enjoyed the lake and the view. We don't usually have many ducks so are surprised you had an issue with bird poop. It has never been a problem for us. We will keep an eye on this. Thank you for your feedback.
by A verified traveler
Meh
Posted 6 Sep 2023 on HotelsCabin was advertised air conditioned but is not. staff was snarky when asked about it( 40’C that weekend). Had to buy a portable one from walmart. Bathtub was dirty. Great location, lake is beautiful.
Comment from Hotel Management
18 Oct 2023 by Innkeeper, Hotel Management
The rooms in the hotel are all air conditioned. The chalets and cabin on the lake are not air conditioned -- and they are NOT advertised as air conditioned. They are directly on the beach and most guests prefer to leave the windows open and enjoy the cool breeze from the lake and the ceiling fan. The bathtub absolutely did not look like that when you checked in. Housekeeping did a thorough clean of the bathroom ahead of time, then the room was double-checked before you checked in. I am sorry that the lack of AC disappointed you. But be assured that nowhere is the cabin advertised as having AC. If you approached front desk politely and somebody there was snarky to you, I do apologize for that.
by A verified traveler
Posted 5 Sep 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Innkeeper, Hotel Management
We hope to see you again.
by A verified traveler
Rooms were clean
Posted 5 Sep 2023 on HotelsComment from Hotel Management
18 Oct 2023 by Innkeeper, Hotel Management
SO pleased you enjoyed the clean rooms. I hope you will come back someday soon and enjoy the beach.
by A verified traveler
Posted 4 Sep 2023
All rooms face the lake so the view is great. Rooms are clean and the staff are friendly and helpful.
Comment from Hotel Management
18 Oct 2023 by Innkeeper, Hotel Management
We love to be helpful, so I am glad we achieved that. Thank you for your visit. Please come again.
