Ratings based on 339 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Very beautiful, peaceful property with lovely porches. Everything was extremely well maintained and the staff was thoughtful, helpful and kind. The public rooms are welcoming and comfortable, and the porches are great. The private room was small but just the right amount of space. The bed was very comfortable. The breakfast was fresh and delicious with many diverse offerings. The granola was excellent.
by A verified traveler
Posted 21 May 2024
Lovely
by A verified traveler
Posted 10 May 2024
by A verified traveler from Agawam
Posted 8 Apr 2024
We went off season and it was very expensive for the size and condition of the room. Since it was mostly empty I would've loved an upgrade offer. I had to call the front desk and the phone was so sticky and dirty, one of our robes was dirty, had Chapstick in the pocket and food stuck to it. Lastly, the breakfast wasnt as good as I had hoped. It said hot breakfast but no meats, other than cold salmon. For the cost, I had higher expectations and was bummed out because I paid more than I normally do for a room.
Comment from Hotel Management
8 Apr 2024 by Mel, Hotel Management
Hello Michelle,Thank you for your recent stay and the feedback. We will certainly let the Housekeeping Manager know about your concerns. We apologize for the inconvenience. Please do not hesitate to inform us next time; we are always here to assist our guests. Fridays and Saturdays are more demanding; therefore, the rate is higher than other days. Smoked salmon is one of our most popular items for breakfast, and we have potatoes with bacon available for guests who do not like seafood.We hope to see you soon.Best,Porches Team
by A verified traveler
Posted 29 Mar 2024
A property that my wife's grandmother used as a warning
"Do you think you live on River Street"
Now a wonderfull place
Comment from Hotel Management
8 Apr 2024 by Mel, Hotel Management
Thank you for staying with us, Michael. We hope to see you soon.Best,Porches Team
by A verified traveler
Posted 10 Mar 2024
It is always a great pleasure to stay at The Porches. Ideal for visiting MASSMoCA directly across the street. Delicious breakfast included!
by A verified traveler from Clifton
Posted 5 Mar 2024
Always a treat to stay at Porches and walk to Mass MOCA. Made sure to enjoy the heated pool in March.
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 2 Feb 2024 on Orbitz
by A verified traveler from Silver Spring
Posted 26 Jan 2024
We love visiting MassMOCA and being able to walk there
