Ratings based on 29 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2024
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Comment from Hotel Management
9 Feb 2024 by Paradise, Hotel Management
Thanks for the feedback John. Will look into those issues and have them addressed.
by A verified traveler
Posted 4 Aug 2023
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Comment from Hotel Management
4 Aug 2023 by Paradise, Hotel Management
Thank you for the lovely review, we hope to welcome you back again soon.
by A verified traveler
Posted 10 May 2023 on Hotels
Comment from Hotel Management
12 May 2023 by Paradise, Hotel Management
Thank you for taking the time to review Paradise.
by A verified traveler
Posted 28 Mar 2023
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Comment from Hotel Management
4 May 2023 by Paradise, Hotel Management
Thank you Susan, so pleased you enjoyed your stay with us.
by A verified traveler
Posted 14 Oct 2022
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Comment from Hotel Management
16 Oct 2022 by Paradise, Hotel Management
Thank you for taking the time to review Paradise Megan and so pleased you enjoyed your stay with us. I have passed along your lovely comments to Tahn, Sam & the Team. Hope to have you back someday soon.
by A verified traveler
Posted 14 Jun 2021
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Comment from Hotel Management
15 Jun 2021 by Paradise, Hotel Management
Thank you for taking the time to review Paradise. Accommodation properties on Norfolk are unable to provide central heating or air-conditioning throughout their properties but as we are only sub-tropical Paradise does offer a heater in every room during the cooler months and the ceiling fan for the warmer months. Hope you enjoyed your visit to our beautiful Island and wish you all the best.
by A verified traveler
Absolutely Spoilt
Posted 19 Mar 2021 on HotelsThe staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Comment from Hotel Management
23 Mar 2021 by Karina, Hotel Management
Thank you for your kind words John. Appreciate you taking the time to review Paradise. Her Royal Highness misses her daily challenge - hope you'll be back to visit us again, we need to be kept on our toes!!
by A verified traveler
Posted 3 Jan 2020 on Wotif
by A verified traveler
Posted 8 Feb 2019
located close to main part of town. Amenities were great
Comment from Hotel Management
12 Feb 2019 by Paradise Hotel & Resort, Hotel Management
Thank you Gary, appreciate you taking the time to provide feedback. Hope you enjoyed your stay!
by A verified traveler
Norfolk
Posted 29 Jan 2019 on HotelsQuiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Comment from Hotel Management
29 Jan 2019 by Paradise, Hotel Management
Thank you for taking the time to review us on Expedia. Pleased you enjoyed your stay and hope to welcome you back again some day!
