Ratings based on 429 Verified Reviews
2.3 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
It needs renovations
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Gerald,We appreciate your feedback and will share your comments with our team for consideration. Our aim is to continuously enhance our guests' experience at our hotel. Thank you for bringing this to our attention.
by A verified traveler
Posted 12 Jun 2024
1st room that was giving was dirty and had a bad smell and was also missing a door in the bathroom
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Gerrod,We are sorry to hear about your experience. Please reach out to our management team to discuss this further. Your feedback is valuable to us as we strive to provide the best possible stay for all our guests.
by A verified traveler
Posted 27 May 2024
The property is in disrepair. The TV didn’t work, and, it looked like there were prostitutes working on the property.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Joshua,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team will address the TV issue and continue to monitor the property to ensure the safety and comfort of all guests. Thank you for bringing this to our attention, and we hope you give us another chance in the future.
by A verified traveler
Posted 25 May 2024
The bathroom door was broke the bathroom roof had a hole in it and it was leaking I didn't get no soap for the for the room I didn't get any courtesy cups for the room the price had changed from the price online they add an additional $15 when I got there very inconvenient wanted it in cash
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Rayburn, We appreciate you bringing these concerns to our attention. Your feedback will be shared with the relevant teams for their review and necessary actions. It's important for us to ensure all aspects of our guests' stay meet expectations. For any billing discrepancies, it's advisable to contact our management directly for clarification.
by A verified traveler
Posted 25 May 2024
The room was dirty stains and burn holeson comforter. Roaches everywhere. No working drink machine.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello John, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 19 May 2024
The dirtiest, smelliest, dysfunctional roach motel in that area.
You get what you pay for though... Cigarette burns in the bedding, stains on the sheets, TV had no sound, room smelled like mold and a mixture of curry seasoning and smoke...
But at least the lights from the paramedic vehicle and commotion next door was soothing...Not next door as in the property next door...literally the room next door. I can only imagine it was an OD.
Even if you're on a super-tight budget, stay somewhere else.
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Raymond, We're sorry to hear about your experience. Guest feedback is essential for our improvement. If you have any further concerns, we encourage you to reach out to our management team directly. Your comments will be taken seriously for the betterment of our services.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Erica,We appreciate you choosing to stay with us and hope you had a pleasant experience. Should you have any concerns or suggestions to share, we kindly ask that you reach out to our team directly so we can address them promptly. We value your input and would love to welcome you back in the future.
by A verified traveler
Posted 21 Apr 2024
very dirty, terrible service, smell so bad, very high insurance charge for the type of hotel (150.00) and additional separate charge of 6 dollars (per night), for service
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello JEAN, Thank you for sharing your feedback with us. We take all guest comments seriously and will investigate these concerns. Should you require further clarification or assistance regarding your charges, please contact our management team directly for more information.
by A verified traveler
Posted 4 Apr 2024
Property is short staffed, and some of the staff are short-tempered. They have hidden charges too. I had to pay a $5/day service fee on top of what I prepaid with Expedia. Locked myself out of my room once and they tried to charge me $1 for a new room key (never had a hotel do this to me before). The room was in poor condition, it was hard to shut the door, there was no iron to iron out my suit, and the sheets had yellow stains on them. I normally have pretty low standards for cheap hotels but this place is not even worth the $50/night I spent
Comment from Hotel Management
7 Apr 2024 by Manager, Hotel Management
Hello darion,We apologize for the inconveniences you faced during your stay. We strive to provide excellent service and will address staff behavior internally. Additional charges are communicated during booking, and we regret any confusion. Maintenance will inspect the room for door issues and replenish any missing amenities. Your feedback is valuable as we aim to uphold our standards.
by A verified traveler
Posted 30 Mar 2024
Room 126 is horrible, most disgusting room I've ever stayed in. Room was dirty, burnt holes in cover on bed, toilet wasn't working properly, Mini fridge was leaking water when I've arrived and front desk just mop the water up in which water was on the floor again later that night...Staff member was horrible, they wouldn't let me change rooms.,... Stayed 2 nights and should be reimburse for at least one day....OVER ALL IT WAS A HORRIBLE STAY!!!
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello Arthur, We're sorry to hear about your experience in Room 126. We value all feedback and will address the issues mentioned to ensure a better stay for future guests. Please reach out to management directly to further discuss your concerns. We appreciate your feedback as it helps us improve our services for all guests.
