Ratings based on 307 Verified Reviews

4.8 out of 5
90% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
We had a great time at Swiss Paradise. Super cute villas and very clean. Staff was super nice. Would recommend this place to family and friends.
4 out of 5
by A verified traveler

Posted 11 Jun 2024
Lovely property , but a little secluded so you must have a car . Also all their baths are open air - so privacy concern
Comment from Hotel Management
11 Jun 2024 by Juerg, Hotel Management
Thank you Hashim! You reserved one of the 3 suites with the amazing outside rain shower and private Hot Tub! Fully fenced!thus false statement that all baths are open air. Furthermore just after reservation all guest receive a video you could have easily changed to a unit with inside shower! Thus only 3 out of 16 units have open air rainshower ..they are the best sold units as all guest love their outside shower. Toilet is in the inside bathroom!It’s also written in almost any review that you need a car! You pay 5 -10 times less than in any hotel in Palm Beach which is only 3 min drive away. That’s exactly why all my 50% returning guests are coming back because it’s secluded! And they wanna explore the island! 100% I agree that to explore that beauty of the island you need a car and all my guest receive the info after reservation where to get a car rental deal! Than you are only 3-5 min drive away from Palm Beach, Malmok Beach (best snorkeling on the island and Arashi out Favorit beachThank you for your Feedback!Juerg & Lili
5 out of 5
by A verified traveler

Posted 8 Jun 2024
The owners were super nice and helpful! The room was very nice! Any time I visit Aruba, I will be staying here! I loved this property! Very beautiful.
Comment from Hotel Management
11 Jun 2024 by Juerg & Lili, Hotel Management
Thank you Dominique for choosing Swiss Paradise Aruba!! We are looking forward to welcome you back!. It was lovely to meet you
1 out of 5
by A verified traveler

Posted 8 Jun 2024
Terrible
Comment from Hotel Management
11 Jun 2024 by Juerg & Lili, Hotel Management
For all reading this terrible review please read all the other reviews and make you own picture after the following explanation! Lili and me Juerg have no clue why somebody wants to destroy our small business! We have been rated by far best boutique hotel in Aruba 9.8 in average on Expedia and best on all other platforms!Ahmed reserved for 2 person. With WhatsApp we informed him that we upgraded him for free for the much bigger suite (we always offer this if it’s available). Ahmed than checked with 3 person which cost only 30USD daily more without telling us beforehand! On Expedia we keep prices low for 2 person for all the suites. The price for 3 person is higher and indicated on Expedia! We than offered him a whole villa for only few USD more. Almost forgot to mention that he booked a 60% last minute offer! Lili and me checking on our guest every day in person or on WhatsApp and every time his wife told us it’s all ok! We are a small hotel which again indicated on Expedia that we are closed from 7pm till the morning. Ahmad group called me & Lili one of the 3 nights at 4:10 am per WhatsApp we were both sleeping he than deleted a message sent to both. I apologized in the morning that sorry at this time we are sleeping! He wrote than in the morning it’s ok! We don’t know till today why he called at this time. If you pay 5-10 times more for a big hotel you have 24 hours reception service. But as stated on Expedia we don’t have reception! And sorry again that we were sleeping at 4am.. before checkout we ask guests if everything was ok again : yes thanks for asking was his answer (Lili and me have all communication on WhatsApp group ) we offered him even to extend! answer he will let us know:Not once anything negative not one word! But after in the review he writes terrible.. in 8 years never ever received without any feasible reason a review like this . Again we feelSorry if we did anything wrong to you !
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Beautiful property
Comment from Hotel Management
11 Jun 2024 by Juerg & Lili, Hotel Management
Thank you David we appreciate it!
5 out of 5
by A verified traveler

Posted 31 May 2024
Friendly hosts and available at all times.
Comment from Hotel Management
11 Jun 2024 by Juerg & Lili, Hotel Management
Thank you so much Darryn
5 out of 5
by A verified traveler

Posted 26 May 2024
Upon arrival I was greeted by Juerg and Lili with a warm welcoming smile. Next Lili quickly showed me the amenities, how do utilize locks, TV controls and air conditioner. Then she provided me with them. An amazing list of restaurants and entertainment. Lastly, Juerg and Lili encourage me to contact them via WhatsApp for questions. The suite is just as pictured. Very clean with all included utensils, cooking devices and sitting area that you need. horseback riding is within walking distance as well as a local store. Beaches are minute drives away (if you like tropical fish tres leche is a must to experience). I got sick and Lili helped me to get Panadol.and Gember juice which really enabled me to finish my Birthday vacay. Both Juerg and Lili provided with a beautiful cake made of fruit for my Birthday. It was sooooooo good! Overall they made me feel so welcomed and loved. The location is safe as I was by myself. My room was quiet. All guests were friendly and I loved the home away from home atmosphere. I definitely will return again.
Comment from Hotel Management
11 Jun 2024 by Juerg & Lili, Hotel Management
Wow Fatisha! Thank you so much for this detailed amazing review! If somebody stays on a special occasion at Swiss Paradise they get a special surprise! We are looking forward to welcome you back!
5 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
11 Jun 2024 by Juerg and Lili, Hotel Management
Thank you Jessica staying at our best rated property in Aruba
5 out of 5
by A verified traveler

Posted 11 May 2024
The property is well maintained and beautiful. I would recommend this place to stay as it convenient to most restaurants. I would love to stay here again..
Comment from Hotel Management
11 Jun 2024 by Juerg & Lili, Hotel Management
Thank you Sean! Wonderful review! Yes the place is perfect quiet but still very close to many many restaurants and beaches (2-6 minutes drive) thus perfectly situated to explore the island!
5 out of 5
by A verified traveler

Posted 6 May 2024
Hosts we're awesome! Property is nice to relax. Rent a car, and go explore! We'll definitely be coming back!
Comment from Hotel Management
11 Jun 2024 by Juerg & Lili, Hotel Management
Thank you so much Paulo! And we fully agree all our guests rent a car to explore the island! The boutique hotel is all luxury but not in Palm Beach but therefor 5-10 times less expensive and affordable for many.. but you need a car! Looking forward to welcome you any time!