Ratings based on 1,674 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 29 May 2024
ask to change room because of noisy aircon I think staff member walked off and ignored me
by A verified traveler from ALLENTOWN
Posted 26 May 2024
Awesome
Comment from Hotel Management
28 May 2024 by Winai , Hotel Management
Dear Gerald ,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager
by A verified traveler from Billings
Posted 24 May 2024
The hotel is good and safe but a little bit old. The staff are nice! They help me with anything I ask for, I like them.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
28 May 2024 by Winai , Hotel Management
Dear Ann ,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager
by A verified traveler
Posted 22 May 2024
The property is very conveniently located. We stayed there both the night before and after a trip to Bhutan. The room was great - comfortable and clean and a welcome change from Bhutan. The spa is beautiful and the treatments fantastic - best message of my life and I have had a lot. Japenese restaurant very good. Overall, a great hotel.
Comment from Hotel Management
28 May 2024 by Winai , Hotel Management
Dear Kathleen, Thank you for sharing your wonderful experience at Novotel Bangkok Suvarnabhumi Airport. We are delighted to hear that you found our property conveniently located and enjoyed the comfortable and clean room. It's fantastic to know that you had a great time at our beautiful spa and enjoyed the fantastic treatments. We are thrilled that you found our Japanese restaurant very good. Your kind words mean a lot to us. Looking forward to welcoming you back soon. Warm regards, Winai MoonsriGuest Experience Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
28 May 2024 by Winai , Hotel Management
Dear Brian ,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
28 May 2024 by Winai, Hotel Management
Dear Madeena,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
28 May 2024 by Winai , Hotel Management
Dear Ray,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager
by A verified traveler
Posted 18 May 2024
I stayed here one night both coming into and leaving Thailand. It is a beautiful hotel and staff are terrific. Check in was so smooth and easy. Only a 10-15 minute walk to check in or from customs - all indoors and there are food places and phone/sim card places along the walk. Rooms are really nice and the pool area is very elegant. This is a perfect place to stay when transiting through BKK.
