Ratings based on 38 Verified Reviews

3.9 out of 5
75% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Apr 2024
Place is very simple, it’s a clean bed and that’s all. The place is clean and in good condition, location is also good. Bad points were that the beds are very cheap and hard, this stop us from sleeping well and woke multiple times through each night. The breakfast is also very poor, no food is hot and had ants over fruit on a few occasion.
4 out of 5
by A verified traveler

Posted 8 Apr 2024
Great breakfast and wonderful staff
2 out of 5
by A verified traveler

Posted 31 Oct 2022
The hotel is old and neglected, lots of peeling paint and all the appliances and bathroom fixtures barely work. There are over 100 tv channels and not one is in english. For some inconceivable reason, the hotel does not have blackout curtains in the rooms so I hooe you enjoy bright sunlight at 6am every day. There is only one spare electric outlet in the room, no outlets in the bathroom, so forget shaving with an electric razor. The laundry service is pure extortion at 100 baht per kilogram, just go do it yourself or take it to a laundry shop. There are no in room lockboxes or safes, requring you to leave your valuables with the front desk. Totally ridiculous. The elevatora are small and slow and it can take 10 minutes to get an elevator in the morning. The beds are on wheels that creak and make noise at the slightest movement, you'll also enjoy the uncomfortable old mattresses that collapse under your weight. I hooe you don't need to go to bed early because the music and noise from the conference rooms can be heard on the 5th and 6th floor at all hours of the night. Breakfast is included, but the staff don't speak or understand english so have fun ordering your eggs as you like them. The eggs will be the only thing kept at food safe temperatures though. Enjoy the cold sausage and ham, nice and oxidized and everything is cold as they dont heat anything or keep the lids closed on the food so the flies have free access to the food. The A/C doesnt work properly.
3 out of 5
by A verified traveler

Posted 14 Oct 2022
Good location. But need a lot of updates. Bed is very hard.
4 out of 5
by A verified traveler

Value for money

Posted 8 Jan 2022 on Hotels
Adequate accommodation, internet quality could benefit from some improvement.
Comment from Hotel Management
20 Jan 2022 by eve, Hotel Management
Thank you for taking the time to write a review about your stay at Asawann Hotel. The hotel apologizes for any inconvenience during your stay. and we will fix it immediately We hope we can welcome you back to Asawann Hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2021 on Hotels
4 out of 5
by A verified traveler

Convenient location

Posted 21 Sep 2021 on Hotels
Hotel is in good location for shopping, staff are friendly and helpful, I didn’t appreciate maintenance banging above my room at 08-30 in the morning but they ceased after I called the receptionist…. But I was already woken up by then
4 out of 5
by A verified traveler

Posted 3 Jan 2020
Comment from Hotel Management
27 Jan 2020 by อีฟ, Hotel Management
ขอบคุณสำหรับรีวิวของท่าน เราดีใจที่ท่านชอบที่พักของเรา หวังว่าท่านจะได้กลับมาใช้บริการในโอกาสหน้านะคะ ขอแสดงความนับถือ ฝ่ายลูกค้าสัมพันธ์
5 out of 5
by A verified traveler

Posted 19 Apr 2019
The hotel itself is great. The staff is wonderful. The problem is with the food court at the Asawan complex. It is infested with cockroaches. This has never been a problem before, but it was a major problem on this trip.
Comment from Hotel Management
3 May 2019 by eve, Hotel Management
Thank you for taking the time to write a review about your stay at Asawann Hotel. We are very pleased that you like our service.
5 out of 5
by A verified traveler

Posted 22 Mar 2019
The staff knows us and helps us with our toddler when we arrive. They had our room specifically prepared, even providing an electric card so that one person could leave the room with the key card while the other stayed in the room with working electricity.
Comment from Hotel Management
27 Mar 2019 by eve, Hotel Management
Thank you very much for the comments. We hope to serve you in the next opportunity.