Ratings based on 509 Verified Reviews

4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Every member of staff was fantastic, nothing was too much trouble. The extremely clean pool and beach could be one of the best in Thailand. We would highly recommend the Thai menu in the restaurant and the choice of food for the breakfast service was amazing. Sara and Tai in the Hotel Club Lounge were extremely welcoming and looked after us on our Anniversary. Also a big thankyou to Marco for making our visit so special.
5 out of 5
by A verified traveler

Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Joob, Hotel Management
Dear Aik Boon Danny,Thank you for your great review, and we really appreciate it.We look forward to welcoming you back to our resort in the near future.Best regards,Hyatt Regency Hua Hin and THE BARAI team
3 out of 5
by A verified traveler

Posted 28 May 2024
The water pressure in the shower was perfect. AC unit in our room was nice and not noisy at all.
Comment from Hotel Management
28 May 2024 by Joob, Hotel Management
Dear Lenneth,Warmest greetings from Hyatt Regency Hua Hin and THE BARAI! Thank you very much for your review, and we really appreciate it.We all look forward to welcoming you back to our resort in the near future.With kind regards,Hyatt Regency Hua Hin and THE BARAI team
3 out of 5
by A verified traveler

Posted 28 May 2024
Overall it’s a nice hotel but it lacks proper room accommodations fo the disabled. The “accesible” room was to smell for wheelchair udse and the bathroom didn’t have proper grab bars by by the=toilet or in the shower so was unusable for people with mobility and balscecisde disabilities Ike I have.
Comment from Hotel Management
28 May 2024 by Joob, Hotel Management
Dear Alexander,Warmest greetings from Hyatt Regency Hua Hin and THE BARAI! Thank you very much for taking the time to provide feedback on your recent stay with us. It is truly disappointing to learn that you encountered the inconvenience of the room for the disabled, which was too small for wheelchair users, and that the bathroom and the shower did not have the proper bars for people with mobility and balance disabilities.Please rest assured that your valuable feedback will be shared with our respective departments. We are truly grateful that you have brought this to our attention. It is only through candid feedback such as yours that we are able to highlight the areas where improvement is needed.Meanwhile, we do hope you would give us the opportunity to restore the truly experiences in the future.With kind regards,Hyatt Regency Hua Hin and THE BARAI team
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Joob, Hotel Management
Dear Khun Nicolas,Greetings from Hyatt Regency Hua Hin and THE BARAI.Thank you very much for your great score, and we really appreciate it.We look forward to welcoming you back to our resort in the near future.Best regards,Hyatt Regency Hua HIn and THE BARAI team
3 out of 5
by A verified traveler

Posted 9 Apr 2024
This Hyatt is an over priced hotel, you can get the same service and quality of stay from plenty of hotels in the vicinity with just 3-4 stars. It’s the same as paying extra money for Nikey shoes, the extra money only gets you the brand name and nothing more.
Comment from Hotel Management
16 Apr 2024 by Joob, Hotel Management
Dear Khun Andrei,Greetings from Hyatt Regency Hua Hin and THE BARAI.Thank you very much for your recent stay with us, and your valuable comment.We look forward to welcoming you back to our resort in the near future.Best regards,Hyatt Regency Hua HIn and THE BARAI team
5 out of 5
by A verified traveler

Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Joob, Hotel Management
Dear Chung Mao,Thank you very much for your review, we really appreciate it.We all look forward to welcoming you back to our resort in the near future.Bets regards,Hyatt Regency Hua Hin and THE BARAI team
3 out of 5
by A verified traveler

Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Joob, Hotel Management
Dear Astrid,Thank you very much for your review, we really appreciate it.We all look forward to welcoming you back to our resort in the near future.Bets regards,Hyatt Regency Hua Hin and THE BARAI team
4 out of 5
by A verified traveler

Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Joob, Hotel Management
Dear Vesa,Thank you very much for your review, we really appreciate it.We all look forward to welcoming you back to our resort in the near future.Bets regards,Hyatt Regency Hua Hin and THE BARAI team
5 out of 5
by A verified traveler

Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Joob, Hotel Management
Dear G,Thank you for your review, we really appreciate it.We look forward to welcoming you back to our resort in the near future.Best regards,Hyatt Regency Hua Hin and THE BARAI team